Evening Helpdesk & Incident Advisor (Remote 2 days/wk) (Melbourne)

Evening Helpdesk & Incident Advisor (Remote 2 days/wk) (Melbourne)

09 Nov
|
City Facilities Management
|
Melbourne

09 Nov

City Facilities Management

Melbourne

City FM Australia is seeking a Customer Service Advisor to join the Critical Incident Desk on a permanent part time basis. The role covers late afternoon to night shifts, with two days per week work-from-home options, in a modern building with secure parking.

You will manage high volumes of calls, log and resolve incidents, and collaborate with managers to ensure rapid resolutions and adherence to KPIs, while delivering exceptional service to clients.

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📌 Evening Helpdesk & Incident Advisor (Remote 2 days/wk) (Melbourne)
🏢 City Facilities Management
📍 Melbourne

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