selectability - mental wellbeing and suicide prevention – Townsville QLD

Full time

2d ago , from selectability - mental wellbeing and suicide prevention

We are looking for a passionate and driven Regional Coordinator to provide leadership, direction, and operational oversight within the Townsvilleregion. Working closely with local teams and stakeholders, you will drive service excellence, support workforce capability, and contribute to the continued growth and success of selectability. This is an exciting opportunity to make a lasting impact by leading teams that positively change lives every day.

This is a varied role and responsibilities include, but are not limited to:

- Leading, mentoring and supervising Team Leaders, providing coaching, performance management, professional development and training opportunities
- Ensuring the safety, wellbeing and quality of care for all recipients through regular service reviews, monitoring and reporting
- Collaborating with Team Leaders to support person-centred intake processes and ensure effective service planning and delivery
- Overseeing recruitment, onboarding, performance management, employee relations and offboarding processes in accordance with organisational policies and HR best practice
- Monitoring service delivery outcomes, conduct audits and ensure compliance with relevant legislative, regulatory and quality standards, including NDIS Quality and Safeguards Commission requirements, HSQF and NSMHS
- Ensuring timely and accurate completion of records, reports, rosters and performance documentation in line with organisational governance requirements
- Managing operational budgets and financial administration, including expenditure monitoring, invoice approvals and delegated financial responsibilities




- Promoting the effective use of payroll, HR and administrative systems to support operational efficiency and compliance
- Participating in on-call duties and respond to emergencies, incidents and critical situations as required
- Providing operational support and step into service delivery roles when necessary to maintain continuity of care and services
- Identifying, managing and mitigating workplace risks, ensuring compliance with Work Health and Safety (WHS) requirements and reporting obligations
- Building and maintaining positive relationships with employees, recipients, families, stakeholders and community partners
- Preparing and providing regular operational and performance reports to the General Manager, contributing to organisational oversight, executive reporting and governance assurance
- Driving a culture of accountability, continuous improvement and high-quality service delivery across all areas of responsibility

About the role

We are looking for a passionate and driven Regional Coordinator to provide leadership, direction, and operational oversight within the Townsvilleregion. Working closely with local teams and stakeholders, you will drive service excellence, support workforce capability, and contribute to the continued growth and success of selectability.



This is an exciting opportunity to make a lasting impact by leading teams that positively change lives every day.

This is a wide-ranging role and responsibilities include, but are not limited to:

- Leading, mentoring and supervising Team Leaders, providing coaching, performance management, professional development and training opportunities
- Ensuring the safety, wellbeing and quality of care for all recipients through regular service reviews, monitoring and reporting
- Collaborating with Team Leaders to support person-centred intake processes and ensure effective service planning and delivery
- Overseeing recruitment, onboarding, performance management, employee relations and offboarding processes in accordance with organisational policies and HR best practice
- Monitoring service delivery outcomes, conduct audits and ensure compliance with relevant legislative, regulatory and quality standards, including NDIS Quality and Safeguards Commission requirements, HSQF and NSMHS
- Ensuring timely and accurate completion of records, reports, rosters and performance documentation in line with organisational governance requirements
- Managing operational budgets and financial administration, including expenditure monitoring, invoice approvals and delegated financial responsibilities
- Promoting the effective use of payroll, HR and administrative systems to support operational efficiency and compliance
- Participating in on-call duties and respond to emergencies, incidents and critical situations as required
- Providing operational support and step into service delivery roles when necessary to maintain continuity of care and services
- Identifying, managing and mitigating workplace risks, ensuring complia

📌 Regional Coordinator (Townsville City)
🏢 selectability - mental wellbeing and suicide prevention
📍 Townsville City