Teachers Mutual Bank Limited in Perth invites you to join as Contact Centre Team Leader, guiding a local team of 10–12 members. You'll lead daily operations, coach for performance and quality, and ensure exceptional service while staying connected with the National Contact Centre.
You'll shape how the team works locally, engage with branches, and balance risk with member outcomes. The role offers autonomy, prospect to influence culture, and a explicit path to develop leadership capabilities
📌 Perth Contact Centre Lead: Local Autonomy
🏢 Teachers Mutual Bank
📍 Perth
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