Join our team at Lions Hearing Clinics and make a real difference in people’s lives every day.

At Lions Hearing Clinics, part of Ear Science Institute Australia, we are dedicated to improving the lives of individuals with ear and hearing disorders. Our team is united by a commitment to clinical excellence and compassionate care and we are looking for someone like you to join us at our Belmont clinic!

Why you’ll love this role:

As the first point of contact for our clients in Belmont, you’ll play a key role in delivering exceptional customer service while managing appointments, client records, invoicing and day-to-day clinic operations. You’ll be the go-to person for clinicians, clients and suppliers – keeping everything running smoothly and professionally.

What you will do:

- Manage client queries and schedule appointments via phone, email and in person.

- Maintain accurate records and correspondence.

- Dispatch and receipt of mail, hearing aids and hearing aid accessories.

- Assist clients with troubleshooting and minor hearing aids repairs.

- Monitor and manage clinic stock levels.

- Data entry and general correspondence.

- Handle banking procedures and petty cash.

- Complete month-end reporting and administrative tasks.

About You:

You are a people person with;

- Exceptional customer service skills and a proactive ‘can-do’ attitude.

- Highly developed communication skills with a friendly, caring personality.





- Excellent time management and organisational skills.

- Attention to detail and accurate computer skills.

- Ability to work both independently and within a team.

- Previous experience in a similar environment is advantageous, though not essential as full training is provided.

What we offer:

- An attractive renumeration with greater take home pay through salary sacrifice.

- Access to our Corporate Discount Program.

- A comprehensive employee wellbeing program, including 2 days of wellness leave per year and access to informative webinars.

- Free qualified counselling for you and your family via our Employee Assistance Program.

- Birthday Leave – enjoy a day off to celebrate your special day!

- Access to discounted private health cover.

- The opportunity to be part of an organisation committed to excellence and innovation whilst making a positive impact in the community.

Apply today and help us change lives – one conversation at a time!

Please click 'Apply for this Job' and submit the following:

1. A cover letter

2. Your most recent resume (CV)

Please contact ••••@earscience.org.au for any queries.

Ear Science Institute Australia values workplace diversity, promotes inclusion, and strongly encourages Aboriginal and Torres Strait Islanders, women, and individuals with a disability to apply.

Ear Science reserves the right to withdraw this advertisement at any time.

📌 Client Care Officer - Belmont Clinic
🏢 Ear Science Institute Australia
📍 Belmont