About DeeKay Health Services

DeeKay Health Services is a growing community healthcare provider committed to delivering high-quality, person-centred care that supports individuals to maintain their independence, dignity and quality of life.

We are seeking an experienced Registered Nurse to lead our DVA Community Nursing Program on the Gold Coast. This is an opportunity to combine clinical leadership, operational oversight and a commitment to delivering high-quality care to Australia's veteran community.

About the Role

Reporting to the Director / General Manager, the Clinical Care Manager will oversee the clinical, operational and administrative functions of our Department of Veterans’ Affairs (DVA) Community Nursing Program.

The successful candidate will ensure the delivery of safe, high-quality and evidence-based care to eligible veterans in their homes, while maintaining compliance with DVA requirements, relevant legislation and applicable quality standards.

Key Responsibilities

Clinical Care & Governance

- Oversee initial and ongoing comprehensive clinical assessments and the development, implementation and review of individualised care plans.

- Manage incoming referrals from GPs, hospitals and other authorised healthcare professionals, ensuring appropriate referral validity and documentation.

- Coordinate care with veterans, families, GPs and multidisciplinary teams to support continuity of care.

- Provide clinical leadership, supervision and delegation of care tasks to Registered Nurses, Enrolled Nurses and Personal Care Workers.

- Monitor the quality, safety and appropriateness of care delivered in the community.

DVA Compliance & Administration

- Ensure service delivery complies with the current DVA Notes for Community Nursing Providers and applicable funding requirements.

- Oversee clinical documentation,



service records and claims preparation within applicable DVA billing cycles.

- Monitor service utilisation and identify clients requiring additional or Exceptional Case funding approval.

- Ensure accurate and timely submission of claims and supporting documentation.

- Maintain appropriate records of referrals, assessments, care plans and clinical reviews.

Operations & Quality Assurance

- Coordinate workforce scheduling, service allocation and day-to-day clinical operations.

- Lead incident reporting, investigation, risk management and continuous improvement initiatives.

- Conduct regular clinical audits and maintain readiness for DVA performance monitoring and compliance reviews.

- Support the development and implementation of clinical policies, procedures and governance systems.

About You

To be successful in this role, you will demonstrate:

- Current registration as a Registered Nurse with AHPRA.

- A minimum of 3 years’ post-registration nursing experience.

- Demonstrated experience in community nursing, home-based care or a similar clinical environment.

- Experience in clinical leadership, care coordination and staff supervision.

- Strong understanding of clinical governance, documentation, quality assurance and incident management.

- Excellent communication, organisational and problem-solving skills.

- A genuine commitment to delivering compassionate, person-centred care to veterans and their families.

Highly Regarded





- Previous experience managing the DVA Community Nursing Program.

- Practical knowledge of DVA funding, claims management and Exceptional Case applications.

- Familiarity with the Coordinated Veterans’ Care (CVC) Program.

- Experience with electronic clinical and care management systems.

- Knowledge of relevant aged care and community healthcare quality standards.

Mandatory Requirements

- Current AHPRA Registered Nurse registration.

- Current National Police Check.

- Current Queensland open driver's licence.

- Relevant immunisation evidence in accordance with applicable requirements.

- Completion of relevant DVA training modules, or willingness to complete them prior to commencement.

- Australian working rights.

- Ability to travel across the Gold Coast as required.

Why Join DeeKay Health Services?

- Opportunity to lead a growing community nursing program.

- Work within a supportive and collaborative management setting.

- Make a meaningful contribution to the health and wellbeing of Australia's veteran community.

- Opportunity to influence clinical quality, service delivery and operational processes.

- Competitive remuneration commensurate with experience.

How to Apply

Interested candidates are encouraged to submit their applications through SEEK, including a current resume and a cover letter outlining their relevant experience and suitability for the role.

Applications close: 9 December 2026, or earlier if the position is filled.

Equal Opportunity

DeeKay Health Services is an equal opportunity employer. We welcome applications from veterans, Aboriginal and Torres Strait Islander people, and individuals from all backgrounds.

DeeKay Health Services – Delivering quality care, supporting independence and making a difference.

📌 Clinical Care Manager – DVA Community Nursing (Upper Coomera)
🏢 Deekay Healthcare Services
📍 Upper Coomera