ICT Change & Release Co-ordinator
Location: Canberra
Contract: 12-Month Contract + 2 x 12-Month Extensions
NV1 Clearance Required

Are you an experienced ICT Change, Release, or Service Management skilled looking for a long-term Federal Government opportunity?

We're seeking a Change & Release Coordinator to join a large and complex technology environment supporting critical government systems and services. You'll play a key role in ensuring technology changes and releases are delivered safely, efficiently, and with minimal impact to business operations. This is a highly collaborative role where you'll work closely with technical teams, project stakeholders, service delivery teams, and senior decision-makers to coordinate the successful delivery of ICT changes across multiple environments.

Key Skills & Experience

- Coordinate and manage the end-to-end lifecycle of ICT changes and releases.
- Facilitate Change Advisory Board (CAB) processes and governance activities.
- Assess and review change requests, ensuring appropriate risk assessments, testing, approvals, implementation plans, and rollback strategies are in place.

- Maintain release schedules, change calendars, and deployment plans.
- Coordinate production releases across development, test, pre-production, and production environments.
- Collaborate with technical and business stakeholders to manage dependencies, priorities, and service impacts.
- Support release readiness reviews, go/no-go decisions, and post-implementation activities.




- Contribute to continuous improvement initiatives across Change and Release Management processes.
- Prepare governance reporting and ensure compliance with organisational standards and procedures.

We are interested in candidates who have experience in one or more of the following areas:

- ICT Change Management
- Release Management
- Deployment Management
- IT Service Management (ITSM)
- Service Delivery or Service Operations

You will also bring:

- Experience coordinating changes and releases within complex ICT environments.
- Strong stakeholder engagement and communication skills.
- Experience working with governance, risk, and compliance processes.
- The ability to manage competing priorities and deadlines in a fast-paced environment.
- A proactive approach to problem-solving and continuous improvement.
- Experience using tools such as ServiceNow, Jira Service Management, BMC Remedy, or similar ITSM platforms.

Essential Requirements

- Active NV1 Security Clearance.
- ITIL 4 Foundation Certification.
- Experience in Change, Release, and/or Deployment Management.
- Strong written and verbal communication skills.
- Demonstrated stakeholder management and coordination experience.

Highly Desirable

- ITIL 4 Specialist: Create, Deliver and Support.
- ITIL 4 Specialist: High Velocity IT (HVIT).
- ITIL 4 Practitioner: Release Management.
- DevOps Foundation Certification.
- ICT-related qualifications.
- Federal Government experience.

Ignite is Australia's preferred partner in recruitment and technology solutions across private and public sectors.

📌 ICT Change and Release Co-ordinator (Canberra)
🏢 Ignite
📍 Canberra