Rostering & Scheduling Officer – Healthcare Staffing

Location: Prospect, Adelaide SA (Role must be onsite)
Employment: Full-time | Part-time considered

Can you think quickly, stay organised and keep shifts filled when plans change?

We're looking for a confident and proactive Rostering & Scheduling Officer to join our growing healthcare staffing team.

At Heavenly Hands Medical Solutions, we support aged care facilities, hospitals and healthcare providers with qualified nursing, care and support staff across Australia.

As an RN-led healthcare staffing provider, we understand how important reliable staffing is to quality care. With a large and growing workforce, we're looking for someone who enjoys a busy environment, communicates confidently and knows how to get things done.

This isn't just an administration role. You'll play an key part in keeping our workforce moving, supporting our healthcare clients and ensuring the right staff are allocated to the right shifts.

What you'll be doing

- Coordinate and allocate shifts for Registered Nurses, Enrolled Nurses, Personal Care Workers and other healthcare staff.

- Manage incoming bookings, urgent shift requests, cancellations and roster changes.

- Proactively contact available staff to maximise shift coverage.

- Build strong working relationships with healthcare facilities and staff.





- Match staff to shifts based on availability, qualifications, experience and client requirements.

- Monitor unfilled shifts, follow up on bookings and maintain accurate rostering records.

- Work closely with our bookings, recruitment and compliance teams.

- Maintain professional communication with clients and staff, especially when dealing with time-sensitive requests.

- Contribute ideas to improve rostering efficiency, staff engagement and shift fulfilment

- Excel skills required as Must Requirement

Who we're looking for

We are requiring EARLY AM starts as non- negotiable requirement for this role.

We're looking for someone who takes initiative rather than waiting to be told what to do.

Additional requirements-

- Previous experience in rostering, scheduling, workforce allocation or staffing coordination.

- Experience in healthcare recruitment, nursing agencies, aged care or disability services, highly regarded.

- Strong phone communication and customer service skills.

- The ability to manage competing priorities and work confidently under pressure.

- Good attention to detail and sound computer skills.

- A proactive approach to solving staffing challenges.

- The confidence to follow up with staff, communicate with clients and take ownership of your work.

📌 Rostering & Scheduling Coordinator – Healthcare Staffing (Adelaide)
🏢 Heavenly Hands Medical Solutions
📍 Adelaide