Perks of working at Bells of Steel:

- Permanent, full-time salaried position

- Health spending salary top-up of $2500/yr

- An extra paid day off every other week during non-peak season

- $1000 salary top-up to spend on Bells of Steel equipment

- Employee pricing on all equipment (cost + 10%)

The job:

Is "I'll figure it out and get it done" your personal motto?

Are you passionate about fitness, a "gear nerd" and have extensive knowledge of fitness equipment?

We're a rapidly growing, Canadian owned, e-commerce company selling fitness equipment across Canada, the United States, Australia (and soon the UK and EU), in need of a salesperson to work in our Melbourne (Laverton North) Showroom. This position would require overseeing the general operations of the showroom in addition to acting as a sales associate and handling our Australian customer support.

This position will be required to work a set schedule of Monday to Friday, from 9:00am to 5:30pm.

Experience with email ticketing software is an asset, as well as being comfortable on the phone.

What you will be doing:

- Assisting customers with product selection

- Overseeing the day-to-day operations of the showroom

- Upselling customers

- Handling inbound and outbound calls





- Working with our Outbound Sales rep in Melbourne to support as needed

Some of the software you'll be using

- Gorgias our customer service ticketing software

- Brightpearl

- Clickup

- Shopify

- Some tasks around Training new team members, some accountability, and customer service resolution in the showroom, event execution and driving sales and brining ideas for how to do so to the table

Qualifications:

- 2+ years of retail sales experience

- At least 1 year of leadership experience

- Previous knowledge of fitness equipment, or experience in the industry would be a plus

About us:

At Bells of Steel, our passion is working together to make strength training accessible to all, and having fun doing it! We exemplify this through our core values of Trust, Innovation, Respect, Teamwork, Adaptability and Customer Centricity.

We promote a supportive and team-oriented workplace culture with a focus on ensuring our team is happy and high-performing, leading to an excellent customer experience and extremely low employee turnover. If you feel passionate about these values, be sure to apply

📌 Showroom Lead (Laverton North)
🏢 Bells of Steel
📍 Laverton North