Customer Service QA Specialist (FINRA SIE/Series 6/7) (Brisbane)

Customer Service QA Specialist (FINRA SIE/Series 6/7) (Brisbane)

09 Nov
|
Pacific Life
|
Brisbane

09 Nov

Pacific Life

Brisbane

Pacific Life is seeking a Customer Service Quality Assurance Specialist to join the Life Operations team. You will assess the quality of Life Customer Service calls and communications, using analytics tools to identify trends and opportunities for process improvements.

FINRA SIE and Series 6 or 7 registrations are required before hire. You will review communications monthly, provide constructive feedback, and help drive continuous quality and training.

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📌 Customer Service QA Specialist (FINRA SIE/Series 6/7) (Brisbane)
🏢 Pacific Life
📍 Brisbane

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