Site Quality Head

Location: Virginia, Brisbane

Grade: L3-2

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As our Site Quality Head, you’ll bring your expertise, leadership and passion for quality to ensure our products meet the highest standards while helping shape the future of self-care.

This is a critical leadership role responsible for maintaining our licence to operate, driving a culture of quality and compliance, and enabling sustainable business growth through efficient, risk-based quality systems.

About the job:

The Site Quality Head is a key member of the Virginia Site Leadership Team, responsible for leading all Quality Assurance and Quality Control activities across the site. This role ensures compliance with Good Manufacturing Practice (GMP), Therapeutic Goods Administration (TGA) requirements and global quality standards, while fostering a culture of continuous improvement and operational excellence. Working closely with local, regional and global stakeholders, you will balance quality, compliance and business performance to support our mission of bringing health into people's hands.

- Lead the site's quality strategy, ensuring compliance while driving efficiency and continuous improvement.
- Champion a risk-based approach to quality management that enables operational excellence and sustainable growth.
- Foster a culture where quality, safety and consumer trust remain at the centre of every decision.
- Partner with cross-functional teams to support manufacturing performance, product launches and innovation.
- Develop and inspire high-performing Quality Assurance and Quality Control teams while building future capability.

Main responsibilities:

- Lead and oversee all site Quality Assurance and Quality Control activities, ensuring compliance with GMP, PIC/S requirements, TGA regulations and Opella quality standards.
- Act as the site's primary quality representative during regulatory inspections,



customer audits and corporate audits, maintaining the site's licence to manufacture.
- Drive continuous improvement initiatives focused on quality performance, including deviations, CAPA effectiveness, customer complaints, right-first-time performance and human error reduction.
- Develop and implement the annual site quality plan, ensuring quality objectives align with site, regional and global business priorities.
- Provide strategic leadership for validation programs, including process, cleaning, equipment and computer systems validation.
- Oversee supplier quality management activities, including vendor qualification, quality agreements, supplier audits and contract manufacturing oversight.
- Lead, coach and develop Quality teams while managing departmental performance, budgets, KPIs and organisational capability.
- Partner with manufacturing, technical, regulatory and supply chain teams to support product launches, site performance and continuous improvement initiatives.
- Act as recall coordinator when required and provide expert guidance on quality risks, investigations and compliance matters.

About you:

- Extensive experience leading Quality functions within pharmaceutical, consumer healthcare, medical device or other highly regulated manufacturing environments.
- Demonstrated success leading TGA inspections and audits, with strong knowledge of the Therapeutic Goods Act, GMP requirements and PIC/S guidelines.
- Experience developing, implementing and continuously improving Quality Management Systems across Quality Assurance and Quality Control functions.
- Proven ability to lead,



develop and inspire multidisciplinary quality teams while driving a culture of accountability, collaboration and continuous improvement.
- Strong stakeholder management skills with the ability to influence senior leaders, regulators, customers and global teams.
- Experience managing quality investigations, risk assessments, CAPA programs, validation activities and supplier quality systems.
- Bachelor's degree in Chemistry, Science, Pharmacy or a related discipline. Additional qualifications in business, pharmacology or complementary medicines are highly regarded.
- Excellent written and verbal communication skills, including the ability to present complex quality matters to a wide range of stakeholders.

This is more than the next step in your career, it’s an opportunity to shape quality strategy, influence business outcomes and help reinvent self-care for the world. If you're ready to challenge convention, inspire teams and deliver meaningful impact, we're ready for you. We are challengers. We are Opella.

Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds.

About Us:

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people's hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-solid global team, our 13 best-in-class manufacturing sites and 4 specialised science and innovation development centres. Headquartered in France, Opella is the proud maker of many of the world's most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.opella.com.

📌 Site Quality Head (Brisbane City)
🏢 Opella
📍 Brisbane City