Administration Officer | DFV Counselling | Port Douglas / Mossman

Employment Term

Permanent Part-Time (22.8 hours per week)

Remuneration

$40.49 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications Close

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

UNITTINGCARE Queensland – Administration Officer – Domestic and Family Violence Counselling – Port Douglas–Daintree region.

Key responsibilities

- Provide respectful, trauma‑aware reception, manage enquiries and support referral and intake administration.
- Coordinate appointments, meetings, travel and outreach arrangements, respecting privacy and safe‑contact requirements.
- Maintain accurate, secure records and prepare correspondence, minutes, reports and service data.
- Process accounts, purchasing and reconciliations, and maintain financial and resource records.
- Coordinate supplies, facilities and equipment, and support service establishment and improvements.

Requirements

- Certificate IV in Business Administration or a relevant qualification, or significant relevant experience, plus at least two years supporting management or operational teams.
- Advanced Microsoft 365 skills, confidence using databases and experience in financial administration.




- Strong organisation, attention to detail and written communication, with the ability to manage competing priorities.
- A respectful, sensitive communication style, sound judgement and discretion with confidential information.
- Ability to resolve routine administrative issues and work collaboratively while maintaining professional boundaries.
- A current Queensland Driver’s license and/or ability to travel to meet client and program needs. Working with Children’s Check (Blue Card).
- Desirable: community services or related sector experience, trauma‑aware administration and knowledge of safe client contact or outreach services.

Salary

$40.49 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)

Working Hours

Permanent Part-Time (22.8 hours per week)

Location

Port Douglas / Mossman

Benefits

- Permanent full-time position with consistent hours (8:00am - 4:00pm)
- Supportive team workplace with a focus on collaboration and professionalism
- Opportunity to expand your administrative experience in an evolving company
- Work in the beautiful, tropical setting of Cairns

System and Division

United Care Queensland – Family and Disability Services (FaDS) team

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📌 Admin (Port Douglas)
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