SUPPORT WORKER LEAD | ALBANY

Complex care, household coordination and a role built on trust

Casual or permanent part-time opportunity Hours by agreement with the successful applicant

$47 per hour casual plus applicable penalties. Permanent part time equivalent available.

Ultima Care is seeking an experienced disability support worker or enrolled nurse who brings strong organisation, initiative and follow-through to support an adult woman with physical and neurological disability in her Albany family home.

This is a hands-on support role with an additional focus on helping the participant keep her household, appointments, supplies and everyday responsibilities organised.

She is seeking a female worker who takes the time to know her, respects her choices and understands that good support means helping her remain in control of her home and family life.

You will work closely with the participant and report to both her and the Director of Ultima Care.

This is not a formal staff-management position. Staffing decisions remain with the participant and Ultima Care, with roster changes discussed and agreed with them.

What makes this role different

You will be someone who notices what needs attention and follows it through. Alongside direct disability support, you will help the participant keep track of the many practical things involved in running a busy household while living with complex disability.

This may include

- Planning meals, shopping and practical food options for the week
- Checking the fridge and freezer, using food already available and reducing unnecessary waste
- Helping organise groceries and household supplies
- Monitoring stocks of personal care, continence and medical consumables and arranging agreed reorders
- Organising prescriptions and pharmacy collections
- Helping the participant keep track of appointments, school commitments and family activities
- Assisting with authorised banking tasks, payment reminders and household administration
- Following up wheelchair repairs, equipment servicing and other practical issues
- Maintaining an organised household diary and keeping track of outstanding tasks
- Helping ensure agreed health routines and participant-specific care requirements are followed and documented




- Communicating concerns, missed tasks or changes promptly to the participant and Ultima Care
- Assisting with the organisation of the support roster in consultation with the participant and Director

You will also undertake direct support as part of the role.

Your direct support may include

- Personal care and daily routines
- Two-worker hoist transfers, manual handling, mobility, positioning and pressure care
- Meal preparation and household tasks
- Transport, appointments and community access
- Supporting the participant in her parenting role and with school-related routines
- High-intensity supports in accordance with authorised health management plans
- Enteral feeding following participant-specific training and competency assessment
- Recognising changes in health and following escalation instructions
- Accurate progress notes, observations and handovers

This is not a childcare position.

Hours

We are open to either a casual or permanent part-time arrangement. Rather than advertising a fixed number of hours, we would like to discuss the working pattern with the successful applicant and the participant and establish regular agreed hours that work well for both.

The role will primarily be undertaken in the participant's home and during agreed community activities, shopping, appointments and errands associated with her support.

You could be a good fit if you:

- Are highly organised and naturally keep track of what needs to be done
- Notice problems and follow them through rather than leaving them for someone else
- Are reliable, calm and emotionally mature
- Use initiative without taking control away from the participant
- Can manage several practical tasks and priorities at once
- Communicate clearly and work constructively with the participant, other workers and Ultima Care
- Are confident with personal care and household routines




- Follow detailed health instructions accurately
- Document clearly and consistently
- Understand professional boundaries within a family home
- Want to build a consistent working relationship with one participant over time

Experience with complex physical disability, neurological conditions, household coordination, hoist transfers or high-intensity disability support is highly regarded. A Certificate III in Individual Support, Disability or a related qualification is desirable. Relevant experience will also be considered.

Previous enteral feeding experience is welcome. Workers providing high-intensity supports must complete the required participant-specific training and competency assessment.

Why join Ultima Care?

- $47 per hour casual plus applicable penalty rates
- Casual or permanent part-time employment available
- Working hours agreed with the successful applicant and participant
- Paid orientation and mandatory training
- Participant-specific training and competency assessment
- Clinical guidance and clear escalation pathways
- SCHADS Award conditions under the Home Care stream
- Superannuation and approved allowances as applicable
- The opportunity to build a consistent working relationship rather than moving between multiple participants

What you will need

- Current NDIS Worker Screening Check, or willingness to obtain one before commencing
- Current National Police Clearance
- Current First Aid and CPR
- Australian driver's licence
- Reliable, registered and appropriately insured vehicle
- Australian working rights
- Satisfactory employment references
- Willingness to complete orientation, manual-handling training and participant-specific competency assessments

Interested? Tell us about yourself.

Apply with your résumé and a short cover letter telling us about your disability support experience and how you approach organisation, initiative and helping someone manage a busy household. Please also tell us your preferred working days and hours.

We are particularly interested in hearing from applicants who enjoy taking responsibility for seeing practical tasks through while keeping the participant at the centre of decisions.

📌 Support Worker Lead - Albany Western Australia
🏢 Ultima Care
📍 Albany