09 Nov
|
Minelab Electronics
|
Mawson Lakes
09 Nov
Minelab Electronics
Mawson Lakes
About us
Minelab is a technology company that creates world-leading metal detectors to help humanitarian organisations clear landmines, gold prospectors find life-changing gold nuggets, and historians to recover lost relics. We have a culture of innovation which makes us leaders in bringing new technology to customers across the globe.
About the Role
Bring your technical sales experience and passion for gold prospecting to a role that takes Minelab products into the field.
While the role is ideally based at our Adelaide Head Office, we welcome applications from exceptional interstate candidates who are able to travel to Adelaide on a regular basis for stakeholder engagement, workshops and key business activities.
Reporting to the General Manager (ANZEA), the Technical Sales Representative will support business development across Australia, New Zealand and East Asia through practical product demonstrations, dealer training and technical support.
Working closely with dealers, retailers, distributors and end users, you will help customers get the most from their Minelab equipment. You will build product knowledge across the dealer network, resolve technical issues and support Accredited Service Centres to deliver effective local product support.
The role combines hands-on field work with relationship management and commercial responsibility for selected customers or regions. It involves frequent domestic travel, including regional and rural locations, infrequent international travel, and some work outside normal hours and on weekends.
Key Responsibilities
- Deliver practical product demonstrations, customer training and field activities that showcase Minelab equipment and create demand.
- Develop and deliver dealer training and train-the-trainer programs,
assessing product knowledge and documenting outcomes.
- Provide technical advice and after-sales support to dealers, retailers, partners and end users, resolving product issues and customer complaints.
- Support the establishment of Accredited Service Centres, including training, certification and audits in collaboration with Global Customer Care.
- Help coordinate regional product repairs, reporting and replacement stock with Global Customer Care.
- Build robust relationships across the dealer network, providing sales and marketing education to support commercial growth.
- Represent Minelab at trade shows, community events and customer visits, demonstrating product performance and functionality.
- Identify new channels, strategic partners and market opportunities, contributing to regional business development plans and agreed commercial outcomes.
- Share customer feedback, competitor intelligence and field insights to inform product development and regional strategy.
- Plan field activities and travel safely, maintain accurate records and work with internal teams to improve customer support.
About You
You will bring significant technical sales experience in a technical industry, practical experience operating Minelab products and hands-on gold prospecting experience. You will understand the needs of detectorists and enjoy working directly with dealers and customers in the field.
Strong technical troubleshooting skills are essential, along with knowledge of product operation and repair, or the ability to quickly develop this knowledge. You must be able to perform the physical duties involved in troubleshooting and repairing Minelab products.
You will be a confident communicator who can explain technical information clearly, design and deliver group training, and build effective customer relationships. Commercial acumen, initiative, problem-solving skills and the ability to manage competing priorities will help you succeed.
A technical qualification in electronic engineering or a related discipline, and a Train the Trainer or similar qualification, are desirable. You will need a driver's licence, sound computer skills and the ability to prepare reports and presentations. Experience with trade exhibitions, cross-cultural customer engagement, CRM systems and SAP will be valued.
Benefits and Culture
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and can-do attitude for what they do.
Our Head office is located in Mawson Lakes offering a spacious, modern facility, free secure onsite parking, easy access via public transport, and an onsite subsidised café. We also have recreational facilities including a gym, basketball, and tennis court, as well as various game tables. Additionally, our staff are provided flexibility to meet the demands of family life, a child-friendly parenting room, and a variety of staff events to connect with colleagues across the Codan Group.
Interested in a career with us?
Simply click on APPLY and we'll be in contact shortly.
📌 Technical Sales Representative (Mawson Lakes)
🏢 Minelab Electronics
📍 Mawson Lakes