Company Description Helloworld Travel Hunter Travel Group (HTG) is a multi award-winning travel agency group recognized nationally, including three consecutive AFTA National Travel Industry Awards for Best Travel Agency Retail – Multi Location. As the largest branded member of the Helloworld Travel Network and one of the largest privately owned travel agency groups in Australia, HTG offers significant scale and career opportunities. The group is also the largest travel agency in the Hunter Region, supported by a team of over 100 travel professionals with extensive industry experience.

Team members benefit from working within a respected brand that values expertise, innovation, and quality customer experiences.

Role Description The Travel Advisor is a full-time, in office role based in Hobart, TAS, focused on delivering high-quality travel advice and arrangements for leisure and/or corporate clients. Day-to-day responsibilities include consulting with customers to understand their travel needs, researching destinations and products, and creating tailored itineraries that may include flights, accommodation, tours, cruises, and travel insurance. The role involves booking and managing travel reservations, handling changes and cancellations, and ensuring all documentation and payments are accurate and timely.

The Travel

Advisor will also provide proactive after-sales support,



resolve issues, and maintain strong relationships to encourage repeat business and referrals. Collaboration with colleagues, participation in supplier training, and staying up to date with industry trends and promotions are also key aspects of the position.

Qualifications

- Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on building trust and delivering positive travel experiences.
- Candidates should possess effective Communication skills, including clear verbal and written communication and active listening.
- Candidates should possess proven Travel Arrangements and Travel Agency skills, including experience with booking systems, itineraries, and travel documentation.
- Candidates should possess solid organizational and time management skills, with attention to detail and the ability to manage multiple client requests.
- Relevant experience in retail travel, tourism, or hospitality is highly beneficial; formal qualifications in travel, tourism, or a related field are an advantage.
- Ability to work on-site in Hobart, TAS, collaborate within a team environment, and use booking and GDS software confidently.
- Knowledge of domestic and international destinations, cruise products, and group travel will be viewed favorably.

📌 Travel Advisor (Hobart)
🏢 Hunter Travel Group
📍 Hobart