Data#3 Ltd in Brisbane/Sydney is seeking a Senior Service Desk Analyst to join our Managed Services team. You will provide technical support with a strong focus on customer service and ownership of incidents in a fast-paced environment.
Key responsibilities include diagnosing issues, communicating updates to stakeholders, mentoring junior analysts and helping improve Service Desk processes. Solid knowledge of Windows, AD/Exchange, and ITSM tools is valued.
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📌 Senior Service Desk Analyst — Lead Support & Process Improvement (Brisbane)
🏢 Data#3
📍 Brisbane
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