- Permanent, part-time role, based in Toowoomba!
- Competitive Salary + Salary Packaging up to $15,900 tax-free!
- Help us to make a difference in people's lives every day!

If you are passionate about social impact and love working with people, we want to hear from you.

What would I be doing?

As a NDIS Facilitator, an office based & predominantly administrative role, you will be responsible for supporting prospective, new and existing clients to convert their NDIS plan budgets to CPL service quotes while learning about their disability support needs, goals and preferences.

This could include:

- Providing quotes for NDIS funded and other services (Schedule of Supports, SoS).
- Completing/updating CPL Client Service Agreements & consent documentation.
- Analysing funding utilisation and advising on corrective actions required.
- Tracking client support and funding utilisation details on the relevant CPL systems.
- Problem solving and rectifying potential billing and system interface errors.
- Supporting clients to prepare for NDIS Plan/reassessment meetings upon request.
- Building positive networks and relationships with disability organisations, Plan Managers, and Support Coordinators to support business objectives.

This is a part-time role working for approximately 45 hours a fortnight.

Why work with CPL?

- Competitive salary.
- Great opportunities for career growth and development.




- Salary packaging up to $15,900 per year (for full-time & part-time employees).
- Work as part of a supportive and person-centred team.

What you’ll need

- Previous experience with the disability / community services industry or current knowledge and understanding of NDIS.
- Strong administrative, system skills and knowledge.
- Exceptional attention to details.
- An understanding of disability employment programs is desirable.
- A passion for people and a focus on great customer service.
- A commitment to working together to deliver outstanding outcomes.
- Great listening and respectful communication skills.
- NDIS Worker Screening Check & Working with Children Check (we can help).

About CPL

For over 75 years CPL has been partnering with people with disability and their families to create meaningful change.

Our mission is an inclusive society for all people where everyone has the same opportunities to participate, contribute and belong.

We are a leading registered community support provider across Queensland and Northern New South Wales.

Inclusive Employer

At CPL, you are welcome here. Inclusion is part of how we work every day. We are intentional in building a workplace that reflects the diverse communities we support every day. Visit our careers page to learn more.

NDIS Facilitator

Apply now

Click Apply to get started!

For questions, contact our recruitment team at [email protected]

📌 NDIS Facilitator (Toowoomba City)
🏢 Cpl
📍 Toowoomba City