About us

I Mantra Pvt Ltd is a software company helping industrial organisations improve their operations through technology, data science and machine learning.

We are seeking an ICT Business Analyst to work with clients, business users and technical teams to identify business needs and translate them into clear requirements for software development and system improvements.

About the role

You will analyse business processes and existing ICT systems, document user requirements and support the design, testing and implementation of software solutions. You will act as a link between business stakeholders and technical teams to ensure that solutions meet agreed business and user needs.

Key responsibilities

- Consult with clients, business users and stakeholders to gather, analyse, validate and document business and ICT system requirements.
- Analyse existing business processes, workflows and software systems to identify inefficiencies, functional gaps and opportunities for improvement.
- Prepare business requirements documents, functional specifications, user stories and acceptance criteria to guide software development and system enhancements.
- Develop process maps, workflow diagrams and data models to explain current processes and proposed system functionality.
- Work with software developers, data specialists and project teams to clarify requirements, assess solution options and ensure proposed solutions address business needs.
- Facilitate requirements workshops and review sessions to confirm project scope, resolve requirement gaps and agree on priorities.
- Assess proposed changes to requirements and document their impact on system functionality, business processes and project delivery.
- Develop test scenarios and support system testing and user acceptance testing,



including documenting issues and verifying that solutions meet agreed requirements.
- Prepare user guides, system documentation and training materials, and assist users during implementation.
- Review implemented solutions and gather user feedback to identify further improvements.

Skills and Experience:

- A bachelor’s degree in Information Technology, Information Systems, Computer Science or a related discipline.
- More than two years of relevant experience in ICT business analysis, including work on software development or system improvement projects.
- Demonstrated ability to gather and document business requirements and translate them into functional specifications.
- Experience analysing business processes and preparing process maps, workflows and requirements documentation.
- Understanding of the software development lifecycle and experience working with technical teams.
- Experience supporting system testing, user acceptance testing and implementation activities.
- Strong analytical and problem-solving skills, with attention to detail.
- Effective written and verbal communication skills and the ability to explain requirements to business and technical stakeholders.
- Ability to manage competing priorities and work collaboratively with clients and project teams.
- Experience with industrial software, data analytics or machine learning projects will be advantageous.

What we offer

- A full time, permanent position.
- Salary of $80,000–$82,000 per annum plus superannuation.
- Professional development and upskilling opportunities.
- Employee mentoring and a collaborative team environment.
- Opportunities to contribute to software projects supporting industrial organisations.

How to apply

Please apply through this advertisement with your current resume and a cover letter outlining your qualifications and relevant ICT business analysis experience.

📌 ICT Business Analyst (Parramatta)
🏢 I Mantra Pt
📍 Parramatta