As Practice Manager, you'll be responsible for the overall management of the practice, balancing team leadership, operational efficiency and commercial performance.
You'll work closely with the clinical team and Regional Operations Manager to oversee areas including:
- Leading and supporting the practice team, including rostering, coaching and performance conversations
- Managing appointment books and chair utilisation to meet practice targets
- Monitoring practice performance, including revenue, wage costs and debtors
- Working with shopping centre management on trading hours, signage and local activity
- Overseeing health fund, HICAPS and Child Dental Perks Schedule processes
- Recruiting and onboarding new team members with Abano's recruitment team
- Handling patient feedback and complaints professionally and fairly
- Maintaining compliance with infection control, WHS, privacy and accreditation requirements