About the Client

Our client is a globally recognised market leader in aviation logistics, air cargo management, and wholesale freight forwarding. Backed by an extensive worldwide network, their Sydney cargo operation is a high-volume, critical hub connecting International airlines, freight forwarders, border agencies, and transport operators. Known for operational excellence, rigorous compliance standards, and an inclusive, hands-on workplace culture, they offer a dynamic environment where logistics professionals can build long-term, stable careers in aviation freight.

About the Job

Joining a dedicated cargo operations team, you will serve as the administrative backbone for day-to-day air freight movements, customs release messaging, and terminal documentation handovers. Acting as the central communication link between freight forwarders, airlines, warehouse handling teams, and regulatory bodies, your role is pivotal in ensuring cargo flows smoothly and exits the facility without operational delay.

Key Responsibilities:

- Customs & Compliance: Monitor Integrated Cargo System holds, status messages, and clearances; coordinate inspections with brokers, ABF and quarantine.
- Freight Documentation: Process Australian Border Force, manifests, delivery orders, and release authorisations for smooth cargo movement.
- Operational Invoicing: Handle day-to-day data entry, job costing and billing in line with team KPIs.
- Customer Support: Provide prompt updates to freight forwarders and clients on shipment status and document handovers.
- Systems Administration: Update operational platforms (e.g., BluJay, Expedient) to maintain accurate records and track cargo flows.

Roster & Working Hours:

- Full-time position operating on a 3-week rotating roster.
- Shift timings feature early starts (e.g., 7:00 AM – 3:30 PM)
- Rotation includes working one weekend shift (Saturday or Sunday)



every three weeks, balanced by two rostered days off during the week to maintain work-life balance.

About You

You are an organised, detail-oriented administrator who thrives in fast-paced operational settings. Whether you bring seasoned air cargo exposure or solid general freight forwarding administration skills, you are dependable, adaptable, and confident dealing with diverse operational stakeholders.

Qualifications & Attributes:

- Industry Experience: 1+ years of experience within freight forwarding, air cargo operations, cargo terminal operations (CTO), or transport administration (candidates with transferable logistics data and customer service skills are also encouraged to apply).
- Systems Exposure: Familiarity with the Integrated Cargo System (ICS) and industry management software (e.g., BluJay, Expedient, TM platforms, or Cargo Automation tools).
- Technical Skills: Strong data entry accuracy (95%+ target) and solid command of Microsoft Office (Outlook, Word, Excel).
- Regulatory Compliance: Understanding of air freight documentation (AWBs, manifests, clearance releases) highly desirable
- Communication & Resilience: Professional phone manner, collaborative mindset, and the ability to maintain composure and accuracy during peak flight arrival windows.

Benefits

- $38.89Ph + Super + Loading
- Free On-Site Parking
- Full training on proprietary aviation platforms, regulatory updates, and avenues for progression into operational leadership.
- Predictable 3-week advance roster allowing for scheduled mid-week personal days when working weekend rotations.
- Work alongside experienced industry professionals in an open-door, communicative, and safety-first workplace culture.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience
1 year

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