Job no: 541570
Work type: Part time
Location: Melbourne
Categories: Healthcare, Senior Management, General Management, Catering, Management, Supervisor, Customer Service

Be part of something bigger. Be part of ISS.

ISS is a global leader in workplace experience and facility management, and we’re proud to support healthcare environments where quality, safety, and care truly matter.

About the role:

Due to an internal promotion, we are seeking a Catering Supervisor to join our team at Eastern Health - Peter James Centre (Burwood East).

Reporting to the Facility Services Manager, the Catering Supervisor ensures patients receive high quality and safe meals, in line with HAACCP guidelines. The role overseas the food service team, coordinating both operations and supervision of staff to deliver food services, maintain kitchen cleanliness standards and ensure all processes are followed.

Key Responsibilities

- Lead and support the catering team to deliver high-quality food and service, including special dietary requirements and menu management processes.
- Oversee daily food service operations, across meal production, ordering, distribution, stock control and quality assurance.
- Manage staff rosters to meet service needs and budget requirements.
- Recruit, onboard, train and develop team members, while monitoring performance and providing feedback.
- Ensure compliance with food safety, infection control and WHS requirements.
- Deliver excellent customer service to patients, residents and stakeholders.
- Maintain accurate records, reporting and administrative processes.
- Drive continuous improvement, quality standards and operational efficiency.
- Collaborate with multidisciplinary teams and key stakeholders.
- Promote a positive, safe and inclusive workplace culture.

Our Benefits

- Competitive compensation with multiple shifts on offer and award allowances




- A rotating Monday to Friday roster of 37.5 hours a week, allowing you to have work life balance
- A close knit and supportive team culture where team members are valued and recognised
- Prospect for professional career development and advancement
- Access to MyISS discounts and rewards programs, giving you access to hundreds of discounts across the company

About you

- Certificate II in Food Safety and a current Food Safety Supervisor Certificate is essential.
- Certificate III or IV in Hospitality, Healthcare or a related field is desirable.
- Previous experience in a hospital, healthcare or aged care food services environment.
- Demonstrated experience leading and supervising teams in a fast-paced setting.
- Strong commitment to customer service and delivering positive customer outcomes.
- Well-developed communication, problem-solving and organisational skills.
- Ability to build positive working relationships and contribute to a collaborative team culture.
- Current National Police Clearance, or willingness to obtain one, is essential.
- Evidence of current Influenza vaccination is essential.

To apply for this role please click on the ‘apply’ link and complete the online application.

? Why Join ISS?

At ISS, every role contributes to a greater purpose—supporting better healthcare outcomes through exceptional service. You’ll be part of a team that values quality, collaboration, and innovation while offering real opportunities to grow your career.

? Click on the ‘apply’ link now and make a meaningful impact in healthcare food services.

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

📌 Catering Supervisor - Peter James Centre (Melbourne)
🏢 ISS Global
📍 Melbourne