Shape end-to-end technology solutions for the Department of Education. Collaborate with business and technology teams to assess options, guide architecture, ensure seamless integration and deliver sustainable solutions aligned with enterprise standards and strategic priorities.

Corporate Digital Services (CDS) Branch

Corporate Digital Services (CDS) is responsible for enabling effective operation and transformation of the department through the delivery and management of corporate digital products, platforms and services. The branch partners with corporate business areas and portfolio entities to understand business needs, shape digital solutions and deliver connected, reliable and secure technology experiences for employees.

CDS provides strategic leadership across corporate technology, including enterprise business systems, business applications, digital workplace technologies and employee-facing platforms. It brings together business product management, enterprise architecture, demand and portfolio management to ensure technology investment is aligned with business priorities, delivers value and supports continuous improvement.

The branch is focused on strengthening the employee experience, improving business processes, enabling collaboration and productivity, and ensuring corporate technology is sustainable, well-governed and fit for the future. Through strong partnerships with business stakeholders, technology providers and other areas of the department, CDS enables better ways of working and contributes to improved outcomes for Victorian students.

Key platforms and applications include; Oracle, Salesforce, ServiceNow, Microsoft 365, SharePoint, Power Platform, Brief Connect, Canvas LMS, Atlassian, Lucid and Grammarly.

The Opportunity

The Solution Architect is responsible for shaping and designing end-to-end technology solutions in response to new business demand across the Department.

Working with Product Managers, business stakeholders, Platform Managers, Platform Architects and technology delivery partners, the role translates business needs into conceptual solution designs, evaluates options, assesses complexity and provides indicative effort estimates to inform investment and delivery decisions.

The role ensures solutions are technically sound, align with enterprise architecture and technology standards, and integrate effectively across the Department's technology ecosystem. It brings together the relevant technology teams and suppliers to ensure individual components form a cohesive, sustainable end-to-end solution.

The role will work across the department's enterprise platforms and associated corporate applications, including:

- Oracle: Oracle PeopleSoft and Oracle Fusion.
- Salesforce: Enterprise CRM and associated business capabilities.
- ServiceNow: IT service management, HR service delivery, Health & Safety and Emergency Management capabilities.
- Microsoft: SharePoint, Power Platform and associated Microsoft 365 digital workplace capabilities.
- Other corporate applications: Atlassian, Canvas LMS, Lucid, Grammarly,



Brief Connect and other corporate business applications.

The role requires a broad understanding of these platforms and how they work together, ensuring new solutions are integrated, aligned with technology standards and deliver cohesive end-to-end business outcomes.

What you'll do

Solution design and demand shaping

- Translate business needs and requirements into conceptual end-to-end solution designs.
- Develop and evaluate solution options, including technology choices, reuse opportunities and recommendations.
- Assess technical feasibility, complexity, scope and indicative effort using an agreed T-shirt sizing approach.
- Identify dependencies, constraints, risks and resource requirements to inform prioritisation and investment decisions.

Enterprise integration and architecture

Ensure proposed solutions align with enterprise architecture, technology standards and approved design principles.
- Consider the broader technology ecosystem, including applications, platforms, data, integration, infrastructure and security.
- Ensure solutions are interoperable and integrate effectively with existing technology.
- Identify opportunities to simplify, reuse and reduce duplication and technical debt.

Technical coordination and assurance

- Engage Platform Managers, Platform Architects, enterprise architecture, suppliers and delivery teams in solution development.
- Coordinate technical input to ensure all components contribute to a cohesive end-to-end solution.
- Ensure security, privacy, information management and operational requirements are considered.
- Support architecture governance and Design Authority processes.
- Provide solution oversight to ensure delivery remains aligned with the agreed design.

Stakeholder engagement

- Build effective relationships across business and technology teams.
- Facilitate solution design workshops and communicate options and recommendations.
- Work with Product Managers to maintain alignment with business requirements and outcomes.

- Ensure operational support, maintainability and sustainability are considered from the outset.

Key skills and capabilities

- End-to-end solution architecture and conceptual design.
- Broad enterprise technology knowledge across applications, platforms, cloud, data and integration.
- Solution options assessment, technical feasibility and complexity estimation.
- Enterprise integration and interoperability.
- Architecture standards, governance and technical assurance.
- Risk, dependency and technical impact assessment.
- Ability to coordinate multiple technology teams and suppliers.
- Strong communication, stakeholder engagement and influencing skills.

About You

- Enterprise-wide thinker:



Understands complex enterprise environments and how technology components and platforms work together.
- Technically credible: Applies sound technical judgement and can constructively challenge designs and recommendations.
- Strategic and analytical: Evaluates options and balances business needs, technical considerations, cost and risk.
- Cooperative: Brings together diverse business and technology stakeholders to develop integrated solutions.
- Pragmatic and outcomes-focused: Develops solutions that are sustainable, fit for purpose and deliver business value.
- Strong communicator: Explains complex technical concepts and recommendations clearly to technical and business audiences.

Qualifications and experience

Essential

- Relevant tertiary qualification in Information Technology, Computer Science, Engineering or a related discipline, or equivalent professional experience.
- Significant experience in solution architecture or enterprise technology design.
- Demonstrated experience designing solutions across complex enterprise technology environments.
- Experience assessing solution options, technical feasibility, complexity, dependencies and indicative effort.
- Strong understanding of enterprise applications, platforms, integration, data and cloud technologies.
- Experience working across business stakeholders, technical teams and external suppliers.
- Understanding of enterprise architecture, technology standards, cyber security and privacy.

Desirable

- Experience with Oracle, Salesforce, ServiceNow and Microsoft technologies.
- Experience in large, complex or government organisations.
- Professional certifications in TOGAF, cloud architecture or relevant technology architecture disciplines.

Why join us?

Join Corporate Digital Services and help shape technology solutions that make a real difference across the Department of Education. You will work across a diverse enterprise technology environment, solving complex business challenges, shaping new demand and bringing together business and technology teams to design integrated solutions. This is an opportunity to influence technology direction, work with talented specialists and help deliver better experiences for the people who support Victorian schools and students.

If you want to make a genuine difference at enterprise scale, we'd love to hear from you.

For more details regarding this position please see attached position descriptions.

The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

Applications close on 11:59pm 23 November 2026.

📌 Solution Architect (Melbourne)
🏢 Department Of Education
📍 Melbourne