Part-Time Member Experience Improvement Lead (Sydney)

Part-Time Member Experience Improvement Lead (Sydney)

09 Nov
|
The Hospitals Contribution Fund of Australia
|
Sydney

09 Nov

The Hospitals Contribution Fund of Australia

Sydney

The Hospitals Contribution Fund Of Australia (HCF) is seeking an Experience Improvement Specialist for a part time role (3 days per week). You will analyse Voice of Customer feedback, identify pain points, and drive cross‐functional improvements to enhance member experience across the business.

With 4+ years in private health insurance and strong analytical and communication skills, you will influence stakeholders, report outcomes and oversee VoC operations while championing member-centric

📌 Part-Time Member Experience Improvement Lead (Sydney)
🏢 The Hospitals Contribution Fund of Australia
📍 Sydney

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