The Maldon Transfer Station has limited hours and services. It will reopen for green waste only on Wednesdays, Fridays, Saturdays and Sundays, 9.00am-11.00am until 15 November. The Castlemaine Transfer Station will continue to operate as normal. We apologise for the inconvenience and thank you for your patience.

Waste Administration and Customer Service Officer

Applications closing on 23 November 2026, 12:00 PM

Closing date: 12pm on Monday 23 November 2026

Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.

Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you'll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.

The role

The Waste Administration and Customer Service Officer is responsible for supporting the Waste and Recycling team to successfully rollout the current kerbside service changes by 1 July 2027 to meet State Governments legislative requirements.

The role will support the Waste and Recycling team to respond to customers kerbside waste and recycling services related requests via a range of channels including phone, electronic and face-to-face.

To be successful in this role you will have:

- relevant knowledge and/or experience in waste and recycling collection services
- proficiency with Microsoft Office applications




- ability to learn new software programs
- high level written and verbal communication skills
- high attention to detail with effective time management and organisational skills
- Hybrid working options – work from home and the office
- Flexible working arrangements, including options for part time work and rostered days off
- Access to Fitness Passport and Employee Assistance Program (EAP) for staff and families
- Generous leave provisions
- Cross-skilling and professional development opportunities

If you have any questions or would like to discuss the role, please contact Tash Baxter, Waste Management Coordinator, on (03) 5471 1836 .

Additional information

Mount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse. We value a diverse workforce and encourage applicants from all cultures, sexual orientations, gender identities and backgrounds.

Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.

For more information on the recruitment process, please download the Candidate information document from our website.

📌 Waste Administration and Customer Service Officer (Melbourne)
🏢 Mount Alexander Shire Council
📍 Melbourne