Ace Care Services is a registered National Disability Insurance Scheme (NDIS) provider, offering high-quality disability support services to people living with permanent and significant disabilities.

We provide services across Metropolitan Melbourne and are continuing to grow and expand our support network throughout Victoria.

We are currently seeking an experienced and compassionate Disability Support Worker to join our growing team. Reporting to the Operations Team, you will provide individualized support to a participant living with Bipolar Disorder and Anxiety, assisting them both at home and within the community.

This role is ideal for someone who is patient, emotionally intelligent, reliable, and committed to supporting participants to achieve their goals and maintain their independence.

To be successful in this role, you will have:

- Experience supporting participants with psychosocial disabilities, mental health conditions, or complex support needs.
- Understanding of Bipolar Disorder, anxiety, and trauma-informed support practices.
- Ability to build rapport, trust, and skilled working relationships.
- Strong understanding of person-centred and recovery-oriented approaches.
- Excellent communication and interpersonal skills.
- Ability to recognize emotional distress and respond appropriately in a calm and supportive manner.
- Strong problem-solving and conflict-resolution skills.
- Ability to encourage independence while providing appropriate levels of support.
- Flexibility and adaptability in changing situations.
- High levels of professionalism, empathy, and patience.
- Ability to work independently and manage daily support activities effectively.
- Strong documentation and reporting skills.





The Disability Support Worker's responsibilities will include but are not limited to:

- Supporting the participant to achieve their NDIS goals and increase community participation.
- Assisting with daily living activities and maintaining routines as required.
- Providing emotional support and promoting positive coping strategies.
- Encouraging social engagement and participation in community-based activities.
- Supporting the participant to attend appointments, recreational activities, and other planned outings.
- Monitoring wellbeing and identifying changes in mood, behaviour, or emotional state.
- Following support plans, risk management plans, and any relevant behaviour support strategies.
- Maintaining accurate progress notes, observations, and incident documentation.
- Promoting independence, confidence, and self-advocacy.
- Working collaboratively with family members, health professionals, and the Operations Team to ensure consistent support.

Requirements:

- Demonstrated experience supporting individuals with mental health conditions, psychosocial disabilities, or complex care needs.
- Knowledge of recovery-oriented and trauma-informed support practices.
- Experience supporting participants with Bipolar Disorder, Anxiety, Depression, or similar mental health presentations (highly desirable).
- Strong understanding of professional boundaries and participant-centred support.
- Current NDIS Worker Screening Check.
- Current Working with Children Check (if required).
- NDIS Worker Orientation Module Certificate.
- Current First Aid and CPR Certificate.
- Current Police Check.
- Valid Australian Driver's Licence and reliable vehicle.
- Full working rights in Australia.
- COVID-19 Vaccination Certificate (if required).

Job Type: Casual

Pay: $35.00 – $45.00 per hour

Work Location: In person

📌 Disability Support Worker (Casual) (Deer Park)
🏢 Ace Care Services
📍 Deer Park