Mastercard in Sydney, Australia seeks a Director, Customer Performance to lead the Customer Care Performance Team efforts in technology operations and incident management. You will drive regional resilience, coordinate between product and customer-facing teams, and build partnerships with global tech groups to reduce customer impact and elevate service reliability.
The role emphasizes strategic leadership, data-driven decision making, and a proactive approach to improving processes and customer
📌 Director, Customer Performance (Sydney)
🏢 Mastercard
📍 Sydney
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