Virtual Assistant-Operations

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Job Description

JobTitle: Virtual Assistant-Operations

Location: Remote

EmploymentType: Part-time(approx.20hours/week),withpotentialtoscale

AbouttheRole

WearecurrentlyhiringforoneourclientbasedinAustralia,we'relookingforahighlyorganised,systems-drivenOperations VAtoworkdirectlywiththeCEOofthecompanyandcoordinatetheoperationalengineoftheiraccountingpractice.

Thisrolesitsfirmlywithintheaccountingdomain. YoumustunderstandAustralianbookkeepingandmanagementaccountingfundamentals. However,thisisnotastandaloneclientaccountantrole.

Yourfocuswillbe:

- Operationalexecution
- Workflowcoordination
- Systemmanagement
- Capacityoversight

Thisisanindependentcontributorroleforsomeonewhothrivesinstructuredenvironments,respectssystems,andknowhowtoimproveefficiencywithoutdisruptingoperationalstability.

KeyResponsibilities

- Organise,assign,track,andmonitortasksthroughClickUp.
- Monitorteamcapacityandensureworkisdeliveredaccordingtoclientagreementsanddeadlines.
- MaintainorganiseddocumentationandfilingsystemswithinGoogleWorkspace.
- AssisttheCEOwithoperationalplanning,prioritisation,summaries,andinternalinitiatives.
- Trackactionitemsandensuretasksarefollowedthroughandcompleted.
- Conductpreliminaryqualitychecksonreconciliations,coding,andworkpapers.
- Monitorscopeadherenceandflaganyout-of-scopework.
- Assistwithtrackingagedreceivablesandotherinternaloperationalmatters.
- Stepinandsupporthands-onwhenneededtokeepimportantdeadlinesontrack.
- Supporttheonboardingofnewteammembersintocompanytoolsandworkflows.

Must-HaveRequirements





- Backgroundinoperations,practicemanagement,adminVAorexecutivesupportwithinanaccountingfirm
- StrongunderstandingofAustralianbookkeepingfundamentals(GST,BAS,payroll,super,month-end)
- Hands-onexperiencewithClickUp(dashboards,workflows,templates)
- ExperiencewithXero,QuickBooksOnlineand/orMYOB
- Systems-orientedmindsetwithrespectforexistingframeworks
- Abilitytooperateindependentlywithoutclosesupervision

WhoThisRoleSuits

Thisroleisidealforsomeonewithintheaccountingindustrywhoenjoysoperations,structureandexecutionmorethanpurelytechnicalaccountingwork,andwantstoworkcloselywithaCEOinagrowingaccountingpractice.

Use your variety of hospitality skills and knowledge to ensure the delivery of exceptional client experiences here in our village.

ESS manages all aspects of large-scale accommodation facilities or "villages" for remote workers providing essential comforts such as a hot meal, a clean bed, freshly laundered workwear to health and wellness facilities for those working away from home.

The Position

Back of House

- Clean premises and equipment
- Apply odour control.
- Clean external surfaces (includes handwashing, spraying, rinsing, scraping, spot cleaning, or squeegeeing)
- Clean window coverings and walls
- Dust hard surfaces




- Perform basic stain removal, and polish fixtures and fittings.
- Remove waste.
- Wipe, scrub, and/or disinfect hard surfaces (e.g., sinks, countertops, toilets, etc)

Front of House:

- Catering Attendant bar and retail:
- Maintain clean and tidy dining/kitchen areas.
- Clean and maintain public areas.
- Clean, sanitize, and store equipment base + super.
- Clean tables and surrounds
- Handle waste and linen
- Receive and rotate stock
- Replenish supplies in dining areas.

The Person

- Positive attitude and strong communication skills
- Full Australian Driver's License
- Ability to endure remote environments and weather conditions.
- Ability to multi-task and assist in other areas with a positive teamwork approach.
- Ability to work 11-hour shifts and, day or night shifts as required.

The advantages

- Day rate of $465.03 base + super
- All flights, accommodation, meals & uniforms provided.
- Health and wellbeing employee benefits to help look after you.
- Opportunity to learn new skills and move into different internal roles.
- Access to employee benefits, discounts, and our recognition program

We are looking for a reliable and detail-oriented individual to assist with day-to-day service-related tasks. This role involves supporting general operations, managing assigned activities, and keeping communication organized.

Responsibilities Include:

- Providing virtual assistance and support for various service operations
- Organizing and tracking assigned tasks or follow-ups
- Supporting team processes and ensuring

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