Job description
Agency Department of Logistics and Infrastructure Work unit Vehicle Compliance
Job title Vehicle Compliance Officer Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $93,674 - $98,332 Location Darwin
Position number 11728 RTF 360071 Closing 22/11/2026
Contact Officer Stuart Hand at [email protected]
About the agency https://dli.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360071

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
The Vehicle Compliance Officer is responsible for administration and monitoring of systems, processes and service delivery relating to the
Northern Territory Authorised Inspector Scheme.
Context statement
The Regulation and Compliance Branch’s vehicle compliance unit is responsible for vehicle inspections, audits, enforcement and
compliance activities consistent with Northern Territory (NT) legislation relating to mass, dimension and load restraint as well as vehicle
safety. The unit provides both an inspection and enforcement function across the NT, with staff located in Darwin, Katherine and Alice
Springs.
Key duties and responsibilities
1. Maintain and deliver high levels of customer service to the public, competent authorities and industry.
2.



Develop and implement robust governance systems and processes to assess Authorised Inspector applications, including developing

appropriate material to reflect entry standards (e.g. exams) which are consistent with policy directions.
3. Maintain a register and support audit and assurance activities on Authorised Inspectors to identify any service concerns including

carrying out premises inspections.
4. Investigate complaints in relation to the performance of Authorised Inspectors and provide advice and evidence to management

including providing a secretariat role to the review panel.
5. Coordinate and refer industry members for technical support and advice in relation to relevant vehicle standards, regulations and

online systems.
Selection criteria
Essential
1. Experience working in a governance role associated with areas of high compliance risks and audit complexities.
2. High level customer service skills with the ability to communicate effectively with people of diverse cultures and build and maintain

professional relationships.
3. Demonstrated experience with de-escalating conflict and resolving complaints and disputes.
4. High level of oral and written skills including experience in compiling statistics and preparing investigation reports.
5. Demonstrated ability to appropriately interpret and apply legislation, policy and procedures relevant to vehicles standards, including a

strong understanding of procedural fairness.
6. Ability to prepare concise and clear reports, correspondence and documentation to meet record keeping requirements of a regulatory

setting.
Desirable
1. A qualification in business administration, management, business, human resources or relevant field.
2. Hold a current C class driver licence.
Further information
A Police Criminal History Check prior to appointment may be required to satisfy the delegate that the applicant is considered a suitable
character for the position. The position operates in a physical work environment requiring indoor and outdoor activities including travel
to remote locations with overnight stays.

📌 Vehicle Compliance Officer (Darwin)
🏢 Department of Logistics and Infrastructure
📍 Darwin