DISABILITY SERVICES COORDINATOR

Baobab Care Pty Ltd

Location: Perth, Western Australia
Service areas: Perth and Geraldton
Employment: Part-time, with adaptable working arrangements considered
Salary: $85,000–$95,000 per annum (full-time equivalent), pro rata for part-time employment, plus superannuation. Salary will depend on experience and qualifications.

About Baobab Care

Baobab Care is a registered NDIS provider delivering disability and community support services across Western Australia.

We provide person-centred support that promotes independence, dignity and quality of life. Our values include compassion, respect, inclusion, integrity, teamwork and community connection.

We are seeking a motivated and organised Disability Services Coordinator to assist with the coordination of daily services, support our disability support teams and help ensure participants receive safe, consistent and responsive support.

About the role

Based in Perth, you will work closely with management to coordinate services across Perth and Geraldton. You will support disability support workers and team leaders, monitor service quality and respond to day-to-day operational needs.

Applicants should be based in Perth or be willing to relocate. Flexible working arrangements may be considered, although a regular local presence is required for staff support, house visits and participant engagement. Occasional travel to Geraldton and other service locations may also be required.

Key responsibilities

- Coordinate daily service delivery across Supported Independent Living, personal care and community access services.
- Provide guidance and support to disability support workers and team leaders.
- Work with the rostering team to organise shifts, manage absences and maintain appropriate staffing arrangements.
- Ensure staff understand and follow participant support plans, service agreements and individual care requirements.
- Conduct regular house visits,



staff supervision and service quality checks.
- Assist with responding to incidents, complaints and safeguarding concerns, escalating matters to management where required.
- Support compliance with NDIS Practice Standards and organisational policies.
- Maintain communication with participants, families, guardians, support coordinators and allied health professionals.
- Assist management with recruitment, onboarding, training and staff performance matters.
- Monitor service hours and participant funding utilisation, reporting concerns promptly.
- Maintain accurate records and follow up outstanding documentation.
- Coordinate new referrals and participant transitions.
- Identify and recommend improvements to service quality and daily operations.

About you

We are looking for someone who is organised, approachable and passionate about delivering quality disability support services.

You will ideally have:

- Some experience in disability services, community services, youth work, mental health or a related sector.
- Experience supporting staff, coordinating services or working within a team environment.
- A general understanding of NDIS service delivery and participant safeguarding.
- Strong communication, organisation and problem-solving skills.
- The ability to manage competing priorities and respond calmly to operational challenges.
- Good computer skills and the ability to maintain accurate records.
- A genuine commitment to person-centred support and participant wellbeing.

Qualifications and experience

- Certificate IV, Diploma or relevant qualification in Disability,



Community Services, Youth Work, Mental Health, Social Work or a related field is desirable.
- Previous experience in a coordination, team support, case management or supervisory role will be highly regarded.
- Experience in Supported Independent Living and community-based services is an advantage.
- Familiarity with ShiftCare or a similar rostering and care management system is beneficial.

We welcome applications from candidates with relevant industry experience who are looking to develop their skills in disability service coordination.

Essential requirements

- NDIS Worker Screening clearance, or willingness to obtain clearance before commencing duties that require it.
- Current driver's licence.
- Working With Children Check, where required.
- Australian work rights suitable for the position.
- Ability to work from Perth and travel to other service locations, including Geraldton, as required.

What we offer

- Competitive salary of $85,000–$95,000 per annum (full-time equivalent), pro rata for part-time hours, plus superannuation.
- Flexible working arrangements, considered around service needs.
- Supportive management and professional development opportunities.
- An opportunity to contribute to a growing disability services organisation.
- Opportunities to develop your coordination and leadership skills as the organisation grows.

How to apply

Send your resume and a brief cover letter outlining your relevant experience to:

Email: [email protected]
Website: www.baobabcare.com.au

Please include your current location and availability to commence.

Applicants with backgrounds in disability services, community services, youth work, social work, mental health and other related human services fields are encouraged to apply.

Pay: $87,000.00 – $90,000.00 per year

Benefits:

- Work from home

Location:

- Perth WA (Preferred)

Work Location: In person

📌 Service Coordinator (Perth)
🏢 Baobab Care
📍 Perth