Virtual Assistant‐Operations

JobTitle: Virtual Assistant‐Operations

Location: Remote

EmploymentType: Part‐time(approx.20hours/week),withpotentialtoscale

AbouttheRole

WearecurrentlyhiringforoneourclientbasedinAustralia,we'relookingforahighlyorganised,systems-drivenOperations VAtoworkdirectlywiththeCEOofthecompanyandcoordinatetheoperationalengineoftheiraccountingpractice.

Thisrolesitsfirmlywithintheaccountingdomain. YoumustunderstandAustralianbookkeepingandmanagementaccountingfundamentals. However,thisisnotastandaloneclientaccountantrole.

Yourfocuswillbe:

- Operationalexecution
- Workflowcoordination
- Systemmanagement
- Capacityoversight

Thisisanindependentcontributorroleforsomeonewhothrivesinstructuredenvironments,respectssystems,andknowhowtoimproveefficiencywithoutdisruptingoperationalstability.

KeyResponsibilities

- Organise,assign,track,andmonitortasksthroughClickUp.
- Monitorteamcapacityandensureworkisdeliveredaccordingtoclientagreementsanddeadlines.
- MaintainorganiseddocumentationandfilingsystemswithinGoogleWorkspace.
- AssisttheCEOwithoperationalplanning,prioritisation,summaries,andinternalinitiatives.
- Trackactionitemsandensuretasksarefollowedthroughandcompleted.
- Conductpreliminaryqualitychecksonreconciliations,coding,andworkpapers.
- Monitorscopeadherenceandflaganyout-of-scopework.
- Assistwithtrackingagedreceivablesandotherinternaloperationalmatters.




- Stepinandsupporthands-onwhenneededtokeepimportantdeadlinesontrack.
- Supporttheonboardingofnewteammembersintocompanytoolsandworkflows.

Must-HaveRequirements

- Backgroundinoperations,practicemanagement,adminVAorexecutivesupportwithinanaccountingfirm
- StrongunderstandingofAustralianbookkeepingfundamentals(GST,BAS,payroll,super,month-end)
- Hands-onexperiencewithClickUp(dashboards,workflows,templates)
- ExperiencewithXero,QuickBooksOnlineand/orMYOB
- Systems-orientedmindsetwithrespectforexistingframeworks
- Abilitytooperateindependentlywithoutclosesupervision

WhoThisRoleSuits

Thisroleisidealforsomeonewithintheaccountingindustrywhoenjoysoperations,structureandexecutionmorethanpurelytechnicalaccountingwork,andwantstoworkcloselywithaCEOinagrowingaccountingpractice.

We are looking for a reliable and detail‐oriented individual to assist with day‐to‐day service‐related tasks. This role involves supporting general operations, managing assigned activities, and keeping communication organized.

Responsibilities Include:

- Providing virtual assistance and support for various service operations
- Organizing and tracking assigned tasks or follow‐ups
- Supporting team processes and ensuring smooth coordination
- Managing basic documentation and updates
- Communicating promptly via email and tools provided

Ideal Candidate:

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🏢 Queensland Government
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