Job ID

67025

Category

Business Operations Delivery

Date posted

08/11/2026

Location

Melbourne, Australia

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The Role

As we navigate a major organisational transition, we’re strengthening our team to support our future direction. This role offers an opportunity to play an important part in shaping the next phase of our business.

An exciting opportunity has become available for a PMF Transitional Analyst to join our Health Services team on a 6-month fixed-term contract. You will support the introduction of a new Performance Management Framework as part of a significant contract transition.

This is a specialised, analysis-focused role responsible for helping define, refine and document new performance measures and associated reporting requirements. Working closely with subject matter experts and program stakeholders, you will help translate performance requirements into clear measures, definitions, calculation methods and reporting approaches.

While you’ll work closely with data and reporting teams, this is not a technical dashboard development role. Your focus will be on performance analysis, reporting requirements,



scorecard design and ensuring there is a clear and consistent understanding of how performance is measured.

Responsibilities include:

- Support the refinement and documentation of Performance Management Framework measures, including definitions, calculation methodologies, data sources, reporting frequency and segmentation.
- Work with subject matter experts and program stakeholders to align performance measures with required contractual and operational outcomes.
- Develop and maintain a comprehensive PMF data dictionary and calculation mapping, providing a single source of truth for how performance measures are derived and interpreted.
- Support the design and refinement of performance reporting and scorecards, translating complex requirements into clear and meaningful measures.
- Contribute to change impact assessments for recent and updated performance requirements, identifying impacts across processes, data capture, systems and reporting.
- Prepare performance-related analysis and inputs for governance forums, highlighting performance trends, emerging risks and data quality issues.
- Support trial reporting cycles and parallel reporting activities as the new framework moves towards implementation.

- Undertake ad hoc performance analysis, ensuring outputs are aligned with agreed definitions and reporting methodologies.
- Provide broader analysis and project support during key phases of the transition, adapting to changing priorities and business requirements.

What you’ll need to make it possible:

- Tertiary qualifications in business,



commerce, statistics, data analytics, health management, information systems or a related discipline.
- Experience in performance analysis, reporting, performance frameworks, scorecard design or a similar analytical role.
- Strong analytical capability with the ability to interpret complex requirements and translate them into clear performance measures and reporting approaches.
- Experience documenting reporting requirements, calculation methodologies, data definitions or performance measures.
- Strong attention to detail and an ability to maintainaccurate, consistent documentation across complex reporting requirements.
- Excellent communication and stakeholder engagement skills, with the ability to work effectively with subject matter experts, program teams and senior stakeholders.
- Business analysis experience may also be suitable where it includes strong exposure to performance measures, reporting frameworks or scorecard development.

Please note: This is a Security Cleared Position. Applicants must be Australian citizens and eligible to obtain and maintain a Baseline Security Clearance.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment.

We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

📌 PMF Transition Analyst Melbourne, Victoria
🏢 Bupa
📍 Melbourne