Job description
Agency Department of Education and Training Work unit Nhulunbuy High School

Job title Student Support Officer Designation Administrative Officer 4

Job type Full time Duration Ongoing commencing 25/01/2027

Salary $79,664 - $90,824 Location Nhulunbuy

Position number 38572 RTF 360896 Closing 22/11/2026

Contact Officer Kiri Deegan on 08 8987 0800 or [email protected]

About the agency https://education.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=360896

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE
website.

Primary objective
The Student Support Officer provides high level efficient and effective day to day delivery of student support for Ḏawurr boarding, including
providing administrative and program support, supervising students and working with their families/carers, providing transport, organising and
supervising recreational activities and supporting life skills development and educational outcomes.
Context statement
Dawurr Boarding (part of Nhulunbuy High School, a comprehensive secondary school in North East Arnhem Land) is a 40-bed facility that provides
a protected and culturally appropriate environment for remote Indigenous students from across the Northern Territory, seeking access to quality




secondary programs leading to expanded education and employment pathways through Nhulunbuy High School. The work environment is
characterised by extensive teamwork where intercultural knowledge and skills are paramount.
Key duties and responsibilities
1. Support daily operations of Ḏawurr including working with students in programs, and supervising students on after- school and weekend

recreational activities. This includes shift work and on-site sleepovers as per the current working roster, using a trauma informed approach.
2. Mentoring students in a range of life skills and competencies and undertaking independent living skills assessments (cooking, cleaning, self-

care, managing money etc.).
3. Proactively support the wellbeing and education of boarding students with a special focus on enhancing literacy, and maintaining healthy

relationships with others, while applying a case management framework to guide ongoing support.
4. Build strong connections and engagement with families and communities of students.
5. Respond to critical or emergency incidents that may occur within the residential setting in accordance with organisational policies and

procedures, in a timely manner.
6. Work effectively with a team, and autonomously, to carry out tasks as required.
Selection criteria
Essential
1. Proven administrative and supervisory skills at a community/residential care level, including demonstrated discretion, confidentiality,

sensitivity and awareness of the legal implications on ‘loco parentis’.
2. Demonstrated commitment to improving educational outcomes and post-care pathways for students from diverse cultural and social

backgrounds,



supported by experience using a case-management framework, strong trauma-informed practice, and a high level of focus on
students’ social and emotional wellbeing.

3. Demonstrated high level interpersonal, oral and written communication skills, with demonstrated experience interacting effectively with
people from diverse cultures including students, parents, carers and the community.

4. Demonstrated ability to organise a range of meaningful recreation activities and events for adolescents including providing appropriate
engagement, supervision and transport.

5. Proven ability to participate as part of a team in the spirit of positivity, reliability, trust and collaboration as well as work cooperatively with
senior management, staff members and peers in achieving school objectives and as part of the broader school community.

6. Proven ability to utilise computer programs to produce reports and correspondence and manage and record information accurately and
thoroughly.

Desirable
1. Formal qualifications in community services or similar at a certificate III or above and or previous experience in residential care in a school

boarding environment with Indigenous youth.
Further information
This position is open to female applicants only due to the requirement to provide overnight assistance and care to female students between the
ages of 12 and 18 years of age, within a dormitory environment. This position is advertised pursuant to s35 of the Anti-Discrimination Act.
Applicants will have or be able to obtain the following: a Working with Children clearance notice (Ochre Card), a current driver’s licence and be
prepared to upgrade to medium rigid/MR vehicle, and a current First Aid certificate. Successful applicants are expected to work a combination of
day, evening, weekend and active night duty shifts and to travel throughout the Arnhem Region (including travel by light aircraft). There is no
accommodation available with this position.

📌 Student Support Officer (Nhulunbuy)
🏢 Department of Education and Training
📍 Nhulunbuy