At Poppy Support Services, we believe support should fit the person, not the other way around. We're an NDIS provider helping people with disability across Melbourne live independently, build skills and take part in their community.

We're looking for experienced Disability Support Workers who share our values of respect, reliability and genuine care.

About Poppy

At Poppy Support Services, we believe support should fit the person, not the other way around. We're an NDIS provider helping people with disability across Melbourne live independently, build skills and take part in their community.

We're looking for experienced Disability Support Workers who share our values of respect, reliability and genuine care.

About the role

This is a casual role supporting NDIS participants in their homes and out in the community. Shifts are available weekdays, evenings and weekends, and we match you with participants based on your skills, experience and availability.

You will work one-on-one with a regular group of participants, so you get to build trust and see the difference you make.

What you'll be doing

- Personal care, including showering, dressing, toileting and safe manual handling
- Supporting participants to work towards the goals in their NDIS plan
- Community access: appointments, shopping, social and recreational activities
- Meal preparation, household tasks and building independent living skills
- Assisting with medication in line with participant plans and Poppy policies
- Following behaviour support plans where they're in place
- Writing transparent,



accurate shift notes and reporting incidents promptly

What you'll bring

Essential

- At least 12 months of paid experience as a Disability Support Worker
- Certificate III or IV in Individual Support (Disability), Certificate IV in Disability, or a related qualification
- Current NDIS Worker Screening Check
- Current Working With Children Check
- Current First Aid and CPR certificates
- Completed NDIS Worker Orientation Module
- Current driver's licence and a reliable, comprehensively insured car
- Full working rights in Australia
- Clear communication and solid record-keeping skills

Desirable

- Experience with complex needs, such as autism, psychosocial disability or behaviours of concern
- High-intensity support skills, such as PEG feeding, catheter care, complex bowel care or epilepsy management
- Medication administration and manual handling training, including hoist transfers

What we offer

- $45 to $48 per hour under the SCHADS Award, including 25% casual loading, plus super
- Penalty rates for evenings, weekends and public holidays
- Kilometre allowance when you use your car to transport participants
- Flexible shifts: you tell us when you're available
- Regular participants and consistent rosters wherever possible
- A supportive team behind you, with on-call support / regular check-ins
- Ongoing training to grow your skills

Poppy Support Services is an equal opportunity employer. We welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, and LGBTQIA+ people.

📌 Disability Support Worker (Melbourne)
🏢 Poppy Support Services
📍 Melbourne