Are you an experienced workplace educator who wants to make a genuine difference to how aged care staff learn, grow and care for others?

Sawtell Catholic Care (SCC) is a dynamic and innovative not-for-profit aged care organisation providing quality care and support to our residents and participants.

We can tell you what we are about in two words – the words that appear on our logo, "We Care."

We care about the dignity, independence and choices of the people we support. We also care about giving our staff the time, encouragement and practical support to learn and do their best work.

SCC is looking for an Education and Capability Coordinator to lead the day-to-day coordination and delivery of education across our retirement, residential and home care operations.

Reporting to the Compliance, Operations, Risk and Education (CORE) Manager you'll work closely with Operational Managers, Clinical Leaders and Human Resources to identify learning needs and make training practical and accessible for staff across varied roles . Your work will help our teams feel confident in their roles and support safe, respectful, person-centred care.

This is a hands-on role for someone who enjoys facilitating learning, working with people across different operational areas and seeing staff put what they've learnt into practice.

What We Need from You

A qualification in aged care, health, community services, education or a related discipline, or equivalent relevant experience

A Certificate IV in Training and Assessment, or willingness to obtain it within an agreed timeframe

Demonstrated experience developing, coordinating and delivering workplace education and training





An understanding of adult learning principles and the ability to adapt training to different roles, experience levels and learning needs

A sound understanding of contemporary aged care practice, the Strengthened Aged Care Quality Standards, the Aged Care Code of Conduct and the Statement of Rights

Strong communication, presentation and facilitation skills, with the ability to work collaboratively across clinical, care and operational teams

Strong planning, organisation and documentation skills and confidence using learning management systems and Microsoft Office

A current unrestricted driver's licence and a commitment to culturally secure and inclusive learning

Experience in residential aged care, home care or NDIS services will be well regarded, as will experience with Ausmed or a similar learning management system, coordinating workplace competency assessments and coaching and mentoring staff.

About the Role

The Education and Capability Coordinator will:

Implement and maintain SCC's Education and Training Framework and coordinate training priorities across our services

Identify learning needs and develop practical training sessions, resources and workplace learning activities

Coordinate mandatory training and work with managers and appropriately qualified assessors to support workplace competency assessments





Work with Human Resources and operational leaders to support staff induction and ongoing professional development

Use Ausmed to maintain learning records, monitor training completion and report gaps

Use staff feedback, training data, audit findings and incident trends to identify where education can improve practice

Evaluate how well training supports staff in their roles and use the results to improve future programs

Most importantly you will help create a learning culture where staff feel comfortable asking questions, are supported to develop their skills and are confident putting their learning into practice.

What We Are Offering

12% superannuation and salary sacrifice options

Reward and Recognition program

Work-life balance opportunities

Ongoing learning and professional development

A role with scope to shape how workplace education is planned, delivered and evaluated across our services.

The opportunity to work alongside operational and clinical leaders who can help turn learning into better everyday practice.

Meaningful work with a local, not-for-profit aged care provider that cares for older people in residential care and in their own homes.

The opportunity to work with an experienced team committed to learning and continuous improvement

At Sawtell Catholic Care, our values of Love, Respect, Justice and Courage guide how we care for the people we support and how we work with one another.

If you enjoy helping people learn and want to see your work make a difference in the care older people receive every day we would love to hear from you.

Enquiries relating to this position can be directed to ***@scca.net.au.

📌 Education and Capability Coordinator (Coffs Harbour)
🏢 Sawtell Catholic Care
📍 Coffs Harbour