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We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.

As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Job Description:

We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry . This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.





As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

Key Responsibilities:

- Respond to customer inquiries via phone and email
- Assist clients with travel planning, reservations, and general questions
- Provide accurate information regarding destinations, policies, and procedures
- Maintain clear and professional communication with clients
- Follow company guidelines and service standards
- Document interactions and updates as needed

Qualifications:

- Strong communication and interpersonal skills
- Customer service experience preferred (not required)
- Ability to work independently and manage time effectively
- Comfortable using computers, email, and online systems
- Detail-oriented with a positive, solution-focused attitude
- Interest in the travel industry is a plus

What We Offer:

- Training and ongoing support
- Flexible work options (part or full time)
- Growth opportunities within the travel industry
- Supportive and collaborative team environment

📌 Community Nurse (Brisbane)
🏢 UnitingCare Health
📍 Brisbane