WE ARE HIRING!

Assistant Venue Manager - Elster Elsternwick

We are looking for an experienced and enthusiastic Assistant Venue Manager to join our team.

We’re looking for a hands-on hospitality professional who enjoys leading a team, delivering exceptional customer service, and helping create a outstanding café experience.

About the role:

- Assist the Venue Manager with the day-to-day operations of Elster Elsternwick
- Lead and support the team during busy service periods
- Ensure consistently high standards of customer service, coffee, food and venue presentation
- Train, coach and support team members
- Assist with opening and closing procedures
- Support rostering, stock control and ordering
- Monitor daily operations and help maintain smooth service
- Handle customer feedback and resolve issues professionally
- Ensure food safety, workplace health and safety,



and company procedures are followed
- Help create a positive and welcoming team culture

About you:

- Previous experience in a café, restaurant or hospitality management/supervisory role
- Confident leading and motivating a team
- Strong communication and organisational skills
- Customer-focused with a hands-on approach
- Ability to work calmly and efficiently in a fast-paced environment
- High attention to detail and presentation
- Flexible availability, including weekends
- Barista experience is highly regarded

If you’re ready to take the next step in your hospitality career, we’d love to hear from you!

Job Type: Full-time

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Assistant Venue Manager - Elster Elsternwick
🏢 Only Hospitality Group
📍 Elsternwick