Medical Receptionist

Hours: 9am - 5pm, varied shifts in December, with the opportunity to provide further reception ad-hoc cover as needed.

This is an exciting opportunity to join our team as an enthusiastic and motivated casual receptionist.

About Us

Sydney Low Carb Specialists is a unique multidisciplinary run clinic specialising in low carbohydrate diets (including ketogenic therapies), metabolic health and integrative medicine. Our practice was established in July 2019 and since this time has treated well over 2000 patients for a variety of health conditions, and for optimising health and longevity. Our philosophy is one of using food as medicine wherever possible, to improve our patients’ health and wellbeing.

Position:

This is a casual, in office role as a medical receptionist at Sydney Low Carb Specialists in Norwest, NSW. The Medical Receptionist will be responsible for handling patient inquiries via phone & email, scheduling appointments, billing and ensuring the smooth flow of patients at the practice.

· Training and supervision provided by our Practice Manager

· On-site. Varied shifts in December with potential for further

· No weekend shifts. Only between Monday to Thursday 9am -5pm

· Remuneration: medical reception award rate

Key duties

Perform reception tasks, as listed below, to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients:

· Answering incoming calls, booking appointments using Xestro medical software, confirmation of appointments, data entry, scanning patient letters/results/reports,



occasional typing and taking payments following consultations.

· Open and/or close clinic as per set procedure.

· Greet patients and other callers at the practice in a courteous and efficient manner.

· Answer phone promptly and courteously.

· Issue patient invoices/receipts and take payments.

· To exercise strict confidentiality in regard to patient care and all aspects of the practice.

· Undertake other duties as required by the Practice Manager.

Essential criteria

· Medical Reception experience is essential

· Demonstrated proficiency in the ability to work independently and maintain a high standard of quality with limited supervision

· Excellent interpersonal and communication skills

Desirable criteria

· An interest in low carbohydrate nutrition

Benefits

· An attractive workspace, within a newly renovated practice

· Onsite car parking

· Support and supervision from our Practice Manager

· Working within an experienced and passionate multidisciplinary team in a cutting-edge field

Starting date: Varied shifts available in December, with the opportunity to provide further reception cover as required.

Closing date for applications: Friday 20th November 2026. Interviews may be conducted before closing date.

Enquiries: Practice Manager Linaz – [email protected]

Please email applications to: [email protected]

To be considered, applications must contain a:

- Cover Letter – please include details about your medical receptionist experience and if you have any personal or professional interest in low carb lifestyles.
- CV

Pay: $36.39 per hour

Work Location: In person

📌 Casual Medical Receptionist (Norwest)
🏢 Sydney Low Carb Specialists
📍 Norwest