We are seeking an experienced, enthusiastic, friendly, and self-motivated Engagement Services Assistant to support or residents in participating in meaningful and engaging activities that enhance their wellbeing, independence, and quality of life.

This is a casual position based at Donwood Community Age Care- Croydon.

About the Role

Working as part of a friendly and supportive team, your responsibilities will include:

- Supporting the delivery of engaging social, recreational, and wellness programs that meet our residents needs, interests, and care plans.
- Assisting volunteers and team members in the facilitation of daily activities and special events.
- Encouraging resident participation and fostering social connections within group activities and programs.
- Assisting with the planning, coordination, and delivery of activities, events, and wellness initiatives.
- Liaising with residents, families, and representatives to identify opportunities that enhance engagement, independence, and healthy lifestyle practices.
- Maintaining accurate and up-to-date resident records in relevant management systems.
- Ensuring resident dignity, privacy, confidentiality, and wellbeing are maintained at all times.
- Working collaboratively with colleagues to create a welcoming, inclusive, and positive workplace for all residents.

About You

You are a motivated and compassionate individual who is passionate about supporting older people to remain active, connected, and engaged within their community.

To be successful in this role, you will have:

- Minimum 2 years' experience in a similar engagement, lifestyle,



community services, or aged care position.
- Certificate III or IV in Individual Support, Community Services, Leisure and Health, Aged Care, or a related qualification.(preferred but not essential)
- Current First Aid Certificate.
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
- Strong organisational and time-management skills with the ability to prioritise competing tasks.
- Demonstrated initiative, flexibility, and a resident-focused approach.
- Experience facilitating or supporting group activities and community engagement programs.
- Current satisfactory National Police Check.
- Current Victorian Driver Licence.

What We Offer

- A supportive and caring team environment.
- The opportunity to make a meaningful difference in the lives of older people.
- Ongoing learning and professional development opportunities.
- A rewarding role that promotes social connection, wellbeing, and community participation.

Apply today and become part of the Donwood team.

If you are passionate about making a positive impact in the lives of older people, we'd love to hear from you.

Please send your resume to [email protected]

Donwood Community Aged Care Services is committed to providing a safe, inclusive and welcoming environment for residents, staff and volunteers.

For Donwood's personal collection notice- please click on the link below: https://mcusercontent.com/44422e3ee71c1f3c636aabaab/files/f6d37ac8-96fc-2577-cd7f-75a7a392510f/Information_Collection_Notice_Job_Applicants_Aged_Care.pdf

📌 Engagement Services Assistant (Croydon)
🏢 Tapestry
📍 Croydon