ABOUT THE GROUP

Peacock Bros. have been a market leading provider of supply chain solutions for over 130 years. As a fifth-generation family-owned and operated business, Peacock Bros. is proud of its long-standing heritage and commitment to fostering innovation across the Group. At Peacock Bros, we take a customer centric, collaborative, team-based approach to deliver solutions for a wide variety of industries throughout Australia and Current Zealand.

ABOUT THE ROLE

As a Service Technician, you will deliver the technical configuration, installation, commissioning and ongoing support of enterprise mobility solutions. Working closely with project teams, customers and suppliers, you will ensure solutions are delivered to specification, meet quality standards and provide reliable customer outcomes.

Your key focus areas will include:

- Support the delivery, installation, commissioning and handover of enterprise mobility solutions.
- Configure and deploy mobile computers, barcode scanners, printers and associated hardware.
- Manage device enrolment, MDM platforms, Android configurations and network connectivity.
- Conduct Wi-Fi site surveys and troubleshoot hardware, software and connectivity issues.
- Provide technical support, onsite servicing and fault diagnosis.
- Work with project teams, customers and suppliers to deliver solutions to specification and within agreed timeframes.
- Maintain technical documentation, device records and service reports.

ABOUT YOU

We are looking for an experienced and customer-focused Service Technician to deliver high-quality technical support and repair services across our Sydney customer base.

You will have:





- Experience configuring and troubleshooting Android mobile computers, barcode scanners and thermal printers.
- Knowledge of Android OS, firmware updates, MDM platforms and enterprise application configuration.
- Understanding of Wi-Fi, Bluetooth, TCP/IP and network troubleshooting.
- Experience with device staging, enrolment, deployment and electronic/mechanical fault diagnosis.
- Minimum 1 year’s experience in an electronic servicing environment.
- Experience with data networking and mobile data capture hardware will be highly regarded.

PERKS:

- Paid Parental Leave.
- 17.5% annual leave loading.
- On-site parking.
- Employment Hero Perks Dashboard.
- Novated lease offerings.
- Strong work-life balance.
- Employee Assistance Program
- Access to the Company's Medallion Club

HOW TO APPLY:

If you believe you possess the skills and qualities to be an exceptional member of our team, please provide a cover letter and your resume in PDF format and submit via the Seek portal.

Applicants that apply directly to the Company will not be considered. Recruiters will not be engaged.

EQUAL OPPORTUNITIES:

Peacock Bros is an equal opportunity employer. This means applicants will be assessed on skill and merit and will be selected based on their suitability for the role. We aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals.

Applicants must be over 18 years of age. We may request proof of identity to confirm you are over 18.

Only shortlisted candidates will be notified.

Company Overview

Please visit https://www.peacocks.com.au/ for more information

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🏢 Peacock Group
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