Job description
Agency Department of Children and Families Work unit Regional Services Big Rivers Remote Services

Job title Team Leader Remote Services Designation Professional 3
Job type Full time Duration Ongoing
Salary $117,625 - $131,735 Location Lajamanu (Hooker Ck), Ngukurr-Roper River
Position number 41160 RTF 359698 Closing 06/12/2026
Contact officer Jade Peckham, Manager Remote Services on 8973 8600 or email [email protected]
About the agency https://families.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359698
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by
making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer.
For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
Lead and supervise a team of professional and safety support staff in the delivery of integrated statutory and non-statutory welfare and safety services to
vulnerable children, families to individuals, groups residing in remote communities in accordance with relevant legislation, and departmental policies and
procedures. Some positions within the agency attract additional allowances.
Context statement
The Remote Child and Family Safety Program provides place-based services in remote communities with an integrated safety and support focus which
combines domestic, family and sexual violence responses and interventions that are flexible and dependant on community needs.
Key duties and responsibilities
1. Be responsible for the supervision, leadership, training and development of a team of staff involved in the delivery of statutory and non-statutory child

protection and family support safety services.
2. Maintain a high level of services to the department’s clients through the provision of professional expertise and demonstrated best practice in the

delivery of statutory and non-statutory welfare and safety services.
3. Undertake statutory responsibilities and exercise delegations under the Care and Protection of Children Act in accordance with departmental policies

and procedures.
4. Ensure the availability of reliable data through the accurate and timely recording of information on Children and Families client information and case

management systems.
5. As a member of Children and Families management team, contribute to the overall management of the office, including data collection, practice

standards, workload trends, workforce planning, program development, community networking and consultation to achieve an integrated best practice
approach to service delivery.

6. Manage team operations and staff rostering to ensure effective service delivery within assigned region.
7. Foster and maintain a culturally safe workplace environment that aligns with the Aboriginal Cultural Security Framework, ensuring all interactions

with Aboriginal children, families, and the broader community are culturally safe, effective and ethical.
8. Participate in the Children & Families’ After-Hours Service (Women’s Safe House) and Emergency Management responses.
Selection criteria
Essential
1. A degree of an Australian tertiary institution, which gives eligibility for membership of the Australian Community Workers Association, the Australian

Association of Social Workers, or the Australian Psychological Society, or equivalent OR Diploma of Child, Youth and Family Intervention AND
Vocational Graduate Certificate in Community Services Practice (Statutory Child Protection) OR Graduate Certificate in Safe Communities (Child
Protection).

2. Extensive experience commensurate with the duties of the position, including highly developed professional skills in conducting strength-based
assessments,



developing and delivering effective family violence interventions, and a demonstrated capacity to apply best practice principles.

3. A sound understanding and ability to apply the principles and functions of supervision in statutory and non-statutory welfare work, including family
violence interventions, trauma-informed practice principles, and culturally safe practice models.

4. Demonstrated leadership capability to supervise, coach and contribute to the development and learning needs of a multidisciplinary team.
5. Highly developed organisational skills including the ability to work independently, manage time effectively, and maintain consistent administrative

compliance.
6. Excellent interpersonal and negotiation skills, including an ability to communicate complex issues to a wide range of people and groups.
7. High-level cross-cultural competence, including experience working with Aboriginal communities and understanding of kinship systems, with an ability

to communicate and work constructively within culturally diverse settings.
8. Demonstrated skills in the use of computer, information management systems and data reporting tools, or an ability to adapt to new systems quickly.
9. Current NT driver’s licence or ability to obtain.
Desirable
1. Five years relevant experience, including at least six months experience of child protection work and at least six months experience working with

children in care.

Further information
The recommended applicant will be required to hold a current Working with Children Clearance notice (Ochre Card) and undergo a criminal history check
(a criminal history will not exclude an applicant from this position unless it is a relevant criminal history). Applicants should include a certified copy of their
qualifications with their application. Travel for up to two weeks at a time may be required, whether by road or light aircraft.

Approved: October 2026 Bridgitte Atkinson, A/Executive Director, Big Rivers Region

Page 1 of 2

Job description
Agency Department of Children and Families Work unit Regional Services Big Rivers Remote Services

Job title Team Leader Remote Services Designation Administrative Officer 7

Job type Full time Duration Ongoing

Salary $120,877 - $130,039 Location Lajamanu (Hooker Ck), Ngukurr-Roper River

Position number 41160 RTF 359698 Closing 06/12/2026

Contact Officer Jade Peckham, Manager Remote Services on 8973 8600 or email [email protected]

About the agency Homepage | Department of Children and Families

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359698
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by
making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer.
For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
Lead, supervise and coordinate the administrative and operational functions of Remote Services team in the delivery of child protection, family support,
and domestic and family violence safety services in remote communities in accordance with relevant legislation and departmental policies and procedures.
Context statement
The Remote Child and Family Safety Program provides place-based services in remote communities with an integrated safety and support focus which
combines domestic,



family and sexual violence responses and interventions that are flexible and dependant on community needs.
Key duties and responsibilities
1. Lead, supervise and coordinate administrative and operational staff involved in supporting the delivery of child protection, family support, and remote

community services.
2. Manage team performance, provide administrative supervision, support staff development, and oversee workload management and resource

allocation.
3. Monitor service delivery operations to ensure adherence to program guidelines, policy requirements, and quality assurance processes.
4. Facilitate operational interagency communication, assist in service coordination meetings, and support information sharing between agencies and

service partners.
5. Ensure the availability of reliable data through the accurate and timely recording of information on Children and Families client information and case

management systems.
6. Contribute to administrative aspects of community engagement, consultation, education and program promotion activities.
7. Oversee administrative systems that support accurate client information management, case tracking, financial transactions, rostering, and operational

reporting.
8. Support regional office management in areas such as practice standards, workforce planning, operational reporting, and service system development.
9. Foster and maintain a culturally safe workplace environment that aligns with the Aboriginal Cultural Security Framework, ensuring all interactions

with Aboriginal children, families, and the broader community are culturally safe, effective and ethical.
10. Participate in the Children and Families After-hours Service (Women’s Safe House) and Emergency Management responses.

Selection criteria
Essential
1. Demonstrated leadership and coordination skills to supervise support staff in a remote and complex service delivery environment.
2. Well-developed knowledge of child protection and family support service systems, including statutory and non-statutory operational requirements,

with applied understanding of legislative frameworks such as the Care and Protection of Children Act and associated administrative responsibilities.
3. Sound knowledge of trauma-informed practice principles, family violence dynamics, and culturally safe engagement strategies.
4. High level cultural competence and ability to work respectfully with Aboriginal communities, including understanding of kinship systems, and an

ability to work sensitively within diverse cultural settings.
5. Well-developed knowledge of financial administration, resource coordination, operational reporting, and workload monitoring processes.
6. Well-developed negotiation, facilitation, and conflict resolution skills to coordinate interagency communication, manage operational challenges, and

support collaborative service delivery.
7. Strong interpersonal and relationship management skills to engage effectively with a broad range of stakeholders including Aboriginal communities,

government agencies, and non-government organisations.
8. Strong organisational and time management skills to manage competing demands, prioritise workloads, and maintain consistent administrative

compliance.
9. Proficient in information management systems and date reporting tools, with solid written communication skills for preparing reports and

operational documentation.
10. Current NT driver’s licence or ability to obtain.

Desirable
1. Tertiary qualification in social work, psychology, or related discipline.
2. Experience in remote service delivery environments.

Further information
The successful applicant will be required to hold a current Working with Children Clearance notice (Ochre Card) and undergo a criminal history check (a
criminal history will not exclude an applicant from this position unless it is a relevant criminal history). Applicants should include a certified copy of their
qualifications with their application. Travel for up to two weeks at a time may be required, whether by road or light aircraft.

📌 Team Leader Remote Services (Lajamanu)
🏢 Department of Children & Families
📍 Lajamanu