We are looking for a friendly, creative and reliable Florist to join our team at Naomi’s Flowers & Gifts.

This role starts in January, with longer hours available for the first 2 weeks due to school holidays. Then continuing with the following permanent hours:

Monday/Wednesday/Thursday: 2.45pm - 6pm

Hourly rate - award rates

The successful applicant will be responsible for creating beautiful floral arrangements, providing excellent customer service and assisting with the day-to-day operations of our busy retail florist.

Key Responsibilities

- Floral Arrangements: Create fresh flower bouquets, boxed arrangements and custom floral designs for various occasions, including birthdays, anniversaries, sympathy and special events.
- Flower Preparation: Unpack, condition, trim and prepare fresh flowers and foliage for arrangements and retail display.
- Customer Service: Greet and assist customers, provide floral recommendations and create custom arrangements to suit individual budgets and preferences.
- Phone & Online Orders: Answer incoming calls, take customer orders, process payments and manage online floral orders.
- Delivery Coordination: Prepare, package and organise floral orders for delivery,



ensuring all arrangements are completed accurately and on time.
- Store Displays: Maintain attractive floral displays, restock products and ensure the store is visually appealing and well presented.
- Stock Management: Monitor flower quality, rotate stock, remove damaged or ageing flowers and minimise wastage.
- General Store Duties: Maintain a clean and organised workspace, including cleaning buckets, workbenches, display areas and equipment.
- Retail Sales: Assist customers with purchasing flowers, giftware and other products available in-store.

Skills & Experience

- Previous floristry experience or relevant floral design skills preferred.
- A creative eye for colour, presentation and floral arrangements.
- Excellent customer service and communication skills.
- Ability to work independently and efficiently in a busy retail workplace.
- Strong organisational skills and attention to detail.
- Confident handling telephone enquiries, customer orders and payments.
- Reliable, punctual and able to manage multiple tasks.
- A positive attitude and willingness to assist with all aspects of store operations.

Pay: Up to $27.81 per hour

Work Location: In person

📌 Florist (Upper Ferntree Gully)
🏢 Naomi’s Flowers & Gifts
📍 Upper Ferntree Gully