The Accounts Receivable Officer manages customer accounts, processes incoming payments, maintains accurate financial records and supports the timely collection of outstanding balances. Working closely with customers and internal teams, the role resolves account queries, maintains positive business relationships and contributes to accurate and efficient finance operations.
Key responsibilities
- Generate and issue accurate customer invoices, credit notes.
- Allocate and reconcile customer payments promptly and accurately.
- Investigate and resolve billing discrepancies, short payments and account queries.
- Maintain accurate customer records, payment terms and contact information.
- Prepare receivables reports and provide updates on collections and outstanding balances.
- Monitor ageing reports and follow up overdue accounts by phone and email, maintaining detailed records of follow-up actions.
- Perform regular account reconciliations and assist with month-end reporting.
- Upload and reconcile customer portals against debtor accounts,
upload missing invoices and escalate disputed invoices.
- Generate and issue debtor statements monthly.
- File completed sales orders.
- Roll end-of-month accounts in EXO when the Financial Controller is unavailable.
- Prepare overseas credit payment spreadsheets and complete creditor transactions in EXO after payments have been processed.
What we're looking for
- Previous experience in accounts receivable, credit control, bookkeeping or a similar finance role.
- A sound understanding of invoicing, payment allocation, account reconciliation and debt collection processes.
- Experience using EXO or MYOB software (advantage) and Microsoft Excel.
- Solid numerical accuracy and attention to detail.
- Clear and professional written and verbal communication skills.
- A confident, respectful and persistent approach to collections.
- The ability to work independently and as part of a team.
📌 Accounts Receivable Officer (Loganholme)
🏢 SI Retail
📍 Loganholme
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