About Us

Grace is one of Australia's most recognised names in removals, relocation and information management, with a history spanning more than 100 years. As part of a global network, we deliver tailored moving and relocation solutions to individuals, businesses and corporate clients across Australia and internationally.

Through our partnership with Crown Australia, we bring together industry expertise, trusted relationships and a commitment to delivering seamless relocation experiences. Our people are at the centre of what we do, working collaboratively to provide reliable service and make every move as smooth as possible.

Join Grace as a Relocation Consultant, managing end-to-end relocation services for corporate clients and individual transferees. Working closely with Crown Australia, you will play a key role in coordinating relocation services, maintaining strong stakeholder relationships and ensuring every move is delivered to a high standard.

About the Role

Reporting to the Service Delivery Manager, you will take ownership of relocation assignments from initial acceptance through to settlement at the destination. Acting as the central point of contact between Crown, Grace, clients, transferees and service partners,



you will ensure every stage of the relocation process is carefully coordinated and delivered in line with agreed service standards.

Your responsibilities will include:

- Coordinate end-to-end relocations and bookings

- Liaise between Crown Australia, Grace and clients

- Manage corporate client relationships

- Monitor service standards, KPIs and SLAs

- Oversee reporting, documentation and insurance claims

- Identify opportunities to promote additional services

- Resolve issues and manage escalations

You will ideally bring:

- Experience in removals, relocation or logistics

- Strong communication and relationship management skills

- Excellent organisation and time managementc

- Confidence managing client expectations and escalations

- A customer-focused and commercially minded approach

The Perks

- Save money every week with access to exclusive discounts on groceries, fuel, shopping and more through Perkbox

- Discounted gym memberships to support your health & fitness goals

- Access confidential wellbeing support through our Employee Assistance Program

- Be part of a supportive team culture with staff competitions, recognition programs and team initiatives

Manage corporate relocations, build solid client relationships and deliver seamless moving experiences.

📌 Relocation Coordinator (Seven Hills)
🏢 Grace Worldwide (Australia
📍 Seven Hills