We are seeking a highly motivated and customer service focused Administration Officer to join our team.

Part-time with varying shifts between 0600am-6:00pm. At least 24hrs/week part time

The Administration Officer is responsible for the effective and efficient performance of clerical duties within the Hospital Administration Department. To succeed in this role, you will be committed to work as part of a team, with a strong customer focus. You must be passionate about being in the front line dealing with internal and external customers, whilst working in a fast-paced setting. Duties include a high level of professional customer service to patients, visitors and internal customers, and performing duties that support reception, administration and clinical teams.

You may be working across the following departments/positions in the hospital as required:

· Reception

· Pre – Admission

· Bookings

· Medical Records

Duties & Responsibilities:

· Coordinate Preadmission/admission/discharge of patient via the Hospital mainframe system

· Health Fund/DVA/Medicare Eligibility checks

· Compensable Approvals for inpatient





· Finalisation of patients informed financial consent, and collection of fees.

· Management of all incoming calls to the hospital

· Preparing patient files for admission.

· Liaise with all departments to finalise patients discharge paperwork in a timely manne

· Maintaining Inpatient Medical Records

Essential Criteria:

· Professional Customer Service

· Strong organisational and time management skills

· Excellent attention to detail

· Demonstrated experience to meet (or exceed expectations, taking responsibility for accurate and timely results

· Ability to communicate effectively with all levels of staff.

· Demonstrated experience using the Microsoft Office Suite.

· Demonstrated experience working autonomously as well as part of a team

· Current Working with Children check / police check

Desirable Criteria:

· Previous experience in a similar role

· Medical Terminology knowledge

· Experience in hospital mainframe systems

· Previous Health Fund knowledge

📌 Administration Officer (Wollongong)
🏢 Wollongong Day Surgery
📍 Wollongong