ROCSOLID is seeking a customer-focused IT Service Desk ambassador based in Sydney CBD. You will resolve issues and requests, support on-prem and cloud infrastructure, and work with a close-knit team delivering white-glove IT service.
The role emphasizes first and second line IT support, robust stakeholder relationships, and adherence to ITIL-aligned processes. A Bachelor’s degree and 2+ years in a similar IT support role are preferred.
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📌 Senior It Service Desk Specialist On Prem & Cloud Support Sydney (Australia)
🏢 ROCSOLID
📍 Australia
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