About the role
Moretto Group is looking for a friendly, motivated Administration/Claims Assistant to join our team in Carrum Downs, Victoria.

You will start on a casual basis for a 3-month probation period to ensure we are the perfect fit for each other. Upon successful completion, you will automatically transition into a secure, part-time position.

As part of our team, you’ll play an important role in keeping our claims process running smoothly. You’ll support day-to-day claims tasks, help keep things organised, and work closely with both clients and team members to make sure everything is handled efficiently and professionally.

This role is perfect for someone who enjoys a fast-paced environment, is comfortable juggling multiple tasks, and takes pride in delivering great service. If you’re proactive, detail-oriented, and enjoy being part of a supportive team, you’ll fit right in.

Key Responsibilities

- Preparing, updating and maintaining reports.

- Managing schedules, appointments and bookings.





- Completing data entry and maintaining accurate records.

- Answering incoming phone calls and assisting with enquiries.

- Providing telephone assistance and directing calls where required.

- General administrative and office support.

About You

To be successful in this role, you will have:

- Strong attention to detail and accuracy.

- Excellent organisational and time-management skills.

- Good computer skills and data-entry experience.

- A friendly and professional telephone manner.

- Excellent communication and customer service skills.

- The ability to manage multiple tasks and prioritise workloads.

- A qualified and confidential approach to handling information.

- A positive attitude and willingness to learn.

Previous insurance or claims administration experience would be an advantage but is not essential for the right candidate.

📌 Administration/Claims Assistant (Carrum)
🏢 Moretto Group
📍 Carrum