Quality and Improvement Advisor - Community Aged Care Services

Drive Better Care, Stronger Practice and Meaningful Improvement

Permanent Full-Time | Upper Mt Gravatt

$100,000-$120,000 + 12% superannuation + salary packaging

The Opportunity

Alzheimer's Queensland (AQ) is seeking an experienced Quality and Improvement Advisor to help strengthen governance, compliance and service quality across our community aged care services.

Working within Clinical Governance and partnering closely with Community Services leaders, you will help ensure services remain aligned with aged care standards, regulatory requirements and organisational expectations while driving continuous improvement across the client journey.

This is a hands-on role focused on achieving meaningful outcomes. You will work alongside managers and frontline teams to undertake audits, review documentation and service delivery practices, investigate trends and risks, support improvement initiatives, strengthen governance frameworks and assist with the implementation of aged care reforms, including Support at Home.

Success in this role will be measured by stronger compliance, improved service consistency, better client experiences and sustainable improvements that are embedded into everyday practice.

What You Will Do

- Deliver quality audits and service reviews across community services.
- Improve care documentation, care planning and follow-through.
- Identify trends from incidents, complaints, audits and feedback.
- Partner with teams to implement and sustain practical improvements.
- Coach and educate staff to strengthen capability and consistency.
- Improve workflows, systems and use of technology, including VisualCare.
- Lead improvement projects from planning to implementation.
- Monitor changes to Support at Home,



CHSP and aged care requirements and support implementation across services.

About You

You are an experienced quality, governance or improvement professional who enjoys working collaboratively with people to improve services and outcomes.

You will bring:

- Relevant qualifications in nursing, allied health, health services management, quality improvement or a related field, or equivalent experience.
- Experience in quality improvement, audits, compliance or clinical governance.
- Strong knowledge of community aged care and person-centred practice.
- Experience reviewing documentation, incidents, complaints and service performance.
- Strong communication, coaching and stakeholder engagement skills.
- Experience implementing service, process or operational improvements.
- Confidence using digital systems, with VisualCare experience highly regarded.
- A current driver's licence and willingness to travel to AQ community services.

Why Join AQ?

- Attractive salary package of $100,000-$120,000 plus super.
- Generous salary packaging benefits.
- Prospect to influence service quality across multiple locations.
- Diverse role combining quality improvement, project work and staff coaching.
- Supportive and collaborative leadership team.
- Contribute to positive outcomes for older Australians and people living with dementia.

Apply Now

If you are passionate about quality improvement and want to help shape the future of community aged care at AQ, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining your quality improvement experience and an example of a service improvement initiative you have led or contributed to.

Applications will be reviewed as they are received, and interviews may commence before the advertised closing date.

📌 Quality & Improvement Advisor - Community Aged Care Services (Brisbane)
🏢 Alzheimer's Australia
📍 Brisbane