About Us

Futura Care is a growing NDIS service provider committed to delivering high-quality supports that empower people with Disability to live meaningful and independent lives. We are passionate about providing safe, person-centred services while maintaining the highest standards of compliance and quality.

About the Role

We are seeking a proactive and highly organised Administration & Compliance Officer to join our team.

This is a diverse role that combines administration, compliance, quality assurance, onboarding, and operational support. No two days will be the same, and the successful candidate will play a vital role in ensuring our services remain compliant, productive, and aligned with NDIS Practice Standards.

The role will work closely with management, support staff, participants, families, landlords, and external stakeholders to support the smooth day-to-day operations of the business.

Key Responsibilities

- Monitor and maintain staff compliance documentation

- Coordinate and track staff training and renewal requirements.

- Assist with incident reporting, investigation documentation, and follow-up actions.

- Maintain organisational compliance registers and records.

- Support internal audits and quality improvement activities.

- Review, update and develop policies, procedures, work instructions, and Standard Operating Procedures (SOPs).

- Assist in maintaining compliance with NDIS Practice Standards and Quality Indicators.

- Provide general administrative support across the organisation.

- Maintain electronic filing systems and databases.

- Prepare reports, correspondence, and documentation.

- Liaise with landlords, property managers, contractors, and maintenance providers.

- Track and coordinate repairs, maintenance requests, and property compliance requirements.





- Assist with ensuring Supported Independent Living (SIL) homes remain safe, compliant, and well maintained.

- Maintain property-related records and documentation.

About You

To be successful in this role, you will demonstrate:

- Exceptional organisational and time management skills.

- Strong attention to detail and accuracy.

- Excellent written and verbal communication skills.

- The ability to manage competing priorities in a fast-paced environment.

- Confidence working independently and as part of a team.

- Strong problem-solving skills and initiative.

- A commitment to confidentiality, professionalism, and continuous improvement.

Essential Requirements

- Previous experience in administration, compliance, human resources, quality assurance, or a similar role.

- Strong computer skills, including Microsoft Office Suite.

- Current National Police Clearance.

- NDIS Worker Screening Check (or willingness to obtain).

- Current Driver's Licence.

Desirable

- Experience working within the NDIS, disability, aged care, community services, or healthcare sector.

- Understanding of NDIS Practice Standards and Quality Indicators.

- Experience with policy development, compliance monitoring, or quality systems.

- Certificate IV or higher qualification in Business Administration, Human Resources, Community Services, Quality Management, or a related field.

What We Offer

- A varied and rewarding role where no two days are the same.

- Opportunity to contribute to the growth and quality of a leading NDIS provider.

- Supportive and collaborative team environment.

- Ongoing professional development opportunities.

- The opportunity to make a genuine difference in the lives of people living with disability.

If you are a motivated and organised professional with a passion for quality, compliance, and improving services, we'd love to hear from you.

📌 Administration & Compliance Officer (NDIS) (Woodville South)
🏢 Futura Care
📍 Woodville South