09 Nov
|
Gema Group
|
Sydney Olympic Park
09 Nov
Gema Group
Sydney Olympic Park
Lead premium hospitality at some of Western Sydney’s biggest venues
Love the buzz of a big event day? Know how to win a corporate client and keep them coming back? We’re looking for a Corporate Hospitality Manager to lead our corporate events and hospitality offering across our Western Sydney venues, Accor Stadium in Sydney Olympic Park and CommBank Stadium in Parramatta.
About Gema Group
Gema Group is a family-owned Australian hospitality and catering business, established in 1984. Today we operate 18 venues across Victoria, New South Wales, Tasmania and Queensland, and deliver hospitality at major events including the Australian Open, Formula One Grand Prix and Supercars Championship Series. We’re proud of our reputation for excellence and the people who make it happen.
About the role
You’ll own the corporate hospitality experience from first conversation to final guest out the door: suites, VIP lounges, packages, functions and special events. Leading all Hospitality Coordinators and operational roles within the corporate hospitality team, it’s a role that blends sales, leadership and hands-on event delivery, with real impact on both our growth and our guests’ experience.
This role is based in our offices at Accor Stadium in Sydney Olympic Park.
What you’ll be doing
- Building and driving sales strategies to grow corporate hospitality business across packages, events and functions
- Developing strong, trusted relationships with corporate clients and exceeding their expectations
- Leading the end-to-end planning and delivery of corporate events, working closely with catering, operations,
guest services and external partners
- Leading, coaching and motivating all Hospitality Coordinators and operational team members, building a positive, energetic and high-performing team culture
- Setting the standard for presentation, hygiene and service, and acting on client and guest feedback
- Managing budgets, tracking performance and using sales data and market trends to find new opportunities
- Upholding our Integrated Management System (IMS) and Quality, Safety and Environment policies, including participating in audits
What you’ll bring
- Proven experience in corporate or premium hospitality management, ideally in a stadium or large venue
- Robust sales and negotiation skills, with a track record of hitting revenue targets and retaining clients
- Commercial acumen and confidence managing budgets
- Leadership and communication skills that bring a team with you, with experience managing both coordinator-level and operational staff
- Strong organisation, attention to detail and the ability to stay calm and deliver under pressure
- Knowledge of IMS, Quality, Safety and Environment systems, with a commitment to ISO standards
- Availability to work event days, including nights and weekends
- A valid NSW RSA (essential)
- A valid Food Safety Certificate (essential)
Why join us
You'll be part of a family-owned business with a genuine reputation for excellence, working across some of Australia's biggest and most iconic events. If you love the buzz of live events and want to lead teams that deliver at the highest level, we'd love to hear from you.
📌 Corporate Hospitality Manager | Western Sydney Venues (Sydney Olympic Park)
🏢 Gema Group
📍 Sydney Olympic Park