Customer Service Team Lead: Metrics Driven & Engaging Melbourne

Customer Service Team Lead: Metrics Driven & Engaging Melbourne

08 Nov
|
Important Company of the Sector
|
Melbourne

08 Nov

Important Company of the Sector

Melbourne

Private Advertiser is seeking an experienced Customer Service Supervisor or Team Leader to manage a large call centre team in a rapid-paced workplace. The role involves shift work, with start times as early as 6am, and a focus on motivation, performance and delivering quick, skilled customer service.

You will drive daily metrics, lead root cause analysis and work with regional and national leaders, operations, logistics and commercial teams to align service standards.
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📌 Customer Service Team Lead: Metrics Driven & Engaging Melbourne
🏢 Important Company of the Sector
📍 Melbourne

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