Australian owned freight forwarder and logistics provider that is continuing to grow and offers end to end supply chain solutions through a global network of offices and agents.

Position
Manage a portfolio of clients end to end
Support the customer service manager
Provide personalised and customised service solutions to clients
Respond to customer service inquiries by phone and email
Monitor and report shipment status updates
Liaise with the sales teams to ensure seamless service delivery
Develop and maintain robust client relationships

Requirements
Air and sea operational knowledge
Well developed customer service skills
Proven problem solving ability
CargoWise experience
Ability to multitask

On Offer
Exciting and comprehensive service capabilities




Excellent salary package
Office based role - Sydney

For further information regarding this position and many more permanent and causal opportunities with FRMSTAFF please contact Meredith Harvey on 9* or visit our website

Additional information
Freight Forwarding Experience Essential
Supportive Team Workplace
Service Focused Company

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📌 Senior Customer Service Executive Sydney
🏢 MyFreightCareer
📍 Sydney